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Dr. Conchita Paz Is this you?

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11 Ratings • 2 Comments

4.1
  • 7
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  • 1
  • 3
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
16.7 min

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Showing 11 of 11 Ratings

25 years of excellent healthcare!!

Posted on December 27th, 2016

Wait time
10 minutes
Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Bait & Switch

Posted on April 29th, 2011

The staff did not record the correct reason for visit over the phone. That was after I had to call back because the young lady hung up on me. The staff did not inform me that I would be seeing a different doctor than requested while making the appointment, or when I showed up to be seen, or even while walking me to the exam room. The staff stands behind a wall to call patients back and then tells patients they often have to call for a patient multiple times because they aren't heard; you would think they could figure out that they should make eye contact with the waiting room since they serve many elderly patients. I noted a trend of the staff not keeping key references up to date, I decided to take my labs elsewhere that might have better QC. If you want to do your job effectively, you must introduce yourself-first name is fine-, even give your title, but you must get beyond the greeting of: What is your date-of-birth? Really? When we are going to be standing in a paper gown in the exam room, you need to warm up your interactions and go off script. Go work in a pharmacy if you think the best way to address someone is to pull up a computer record using the DOB. Communication is important. This doctor is supposed to be good, I've been asking around for ages- like since back when the local area code was 505. You might want to update that sometime.

Wait time
15.0 minutes
Friendly Staff
Full Review Rating Breakdown
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Five Stars

Posted on December 27th, 2016

Two Stars

Posted on June 15th, 2016

Five Stars

Posted on February 3rd, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Two Stars

Posted on December 7th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on June 4th, 2015

Five Stars

Posted on March 9th, 2015

Five Stars

Posted on July 14th, 2014

Four Stars

Posted on October 12th, 2012

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on October 17th, 2008

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown ttcqeayetrwczwezdueawsrsbdyr
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