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Dr. Conchita Paz Is this you?

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Ratings and Reviews

11 Ratings with 2 Comments

  • Excellent
    7
  • Great
    0
  • Good
    1
  • Poor
    3
  • Bad
    0
  • Excellent
    7
  • Great
    0
  • Good
    1
  • Poor
    3
  • Bad
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
16.7 min

Showing 11 Ratings with 2 Comments

5.0 Rating

December 27th, 2016

25 years of excellent healthcare!!
Wait time
10 minutes
Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

2.3 Rating

April 29th, 2011

Bait & Switch

The staff did not record the correct reason for visit over the phone. That was after I had to call back because the young lady hung up on me. The staff did not inform me that I would be seeing a different doctor than requested while making the appointment, or when I showed up to be seen, or even while walking me to the exam room. The staff stands behind a wall to call patients back and then tells patients they often have to call for a patient multiple times because they aren't heard; you would think they could figure out that they should make eye contact with the waiting room since they serve many elderly patients. I noted a trend of the staff not keeping key references up to date, I decided to take my labs elsewhere that might have better QC. If you want to do your job effectively, you must introduce yourself-first name is fine-, even give your title, but you must get beyond the greeting of: What is your date-of-birth? Really? When we are going to be standing in a paper gown in the exam room, you need to warm up your interactions and go off script. Go work in a pharmacy if you think the best way to address someone is to pull up a computer record using the DOB. Communication is important. This doctor is supposed to be good, I've been asking around for ages- like since back when the local area code was 505. You might want to update that sometime.

Wait time
15.0 minutes
Friendly Staff
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5.0 Rating

December 27th, 2016

2.0 Rating

June 15th, 2016

5.0 Rating

February 3rd, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

2.0 Rating

December 7th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

June 4th, 2015

5.0 Rating

March 9th, 2015

5.0 Rating

July 14th, 2014

3.7 Rating

October 12th, 2012

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

October 17th, 2008

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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