Dr. Craig Banta MD Patient Reviews

  • Family Medicine Redlands, CA

Overall Rating

  • 2 patient ratings
  • 1 comment

2 Patient Reviews

  • Excellent
  • Great
  • Good
  • Poor
  • Bad
  • Friendly Staff
  • Promptness
  • Wait Time 56 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 2 reviews

3.7 of 5
February 2nd, 2013
Wait time
56 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Good doctor once you get in to see him; however, he overbooks and spends too much time on his patients. As a result, you are waiting interminably. His staff lacks communication so protocol is inconsistent and frustrating. My daughter's prescription had expired and staff didn't get back to me in time even though I thought I followed the protocol for renewing the order. Only when I called back for the third time in the week to check on the prescription refill did I find out that I would need to make another appointment before they would refill the order. Of course that will mean another 1-2 hours of wait time in the office. I will definitely be finding another doctor.
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5.0 of 5
February 6th, 2015
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