Dr. Craig Swann DO Patient Reviews

Overall Review

4.2
  • 32 patient ratings
  • 6 comments

Last 12 months:

3.9 (-0.3)

6 Patient Reviews

  • Highly Satisfied
    69%
  • Satisfied
    13%
  • Neutral
    0%
  • Dissatisfied
    9%
  • Highly Dissatisfied
    9%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 15.4 minutes

Showing 1 - 6 reviews

5.0 of 5
July 22nd, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Best doc around
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5.0 of 5
July 10th, 2015
Knows His Art Of Medicine
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I thought he was great. Any time you go to a Doctor, well its not a favorite thing to do. And, you have to wait a bit, always any Doctor. But, he listen to me and I got the distinct impression he knows his Art. He has a full staff. And, a GREAT Dog that runs around the office !
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4.0 of 5
August 1st, 2011
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been a patient in this office for several years. He has also treated several of my family members. Dr. Swann is caring and compassionate. Recently he was able to correctly diagnosis a problem that I was having that had been missed by several specialists. I am doing well and grateful to him for taking the time with me to listen. The staff that he presently employs are professional and courteous. The office manager is always pleasant and helpful and is not at all as described in earlier review. Her staff respects her and patients know that they can turn to her with any concerns.
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4.0 of 5
February 2nd, 2011
old fashioned country doc!
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
his demeanor and compassion reminds me of the old time doctors where you were not just a number, takes the time to ask questions and actually listen to what you tell them
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5.0 of 5
September 16th, 2009
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Swann listens to his patientsand is compassionate
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1.0 of 5
April 7th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Although I was not disappointed in the overall service of the actual dr's visit a run in with the office manager presented itself to be an experience I will never forget. My issue was with an extremely rude and nasty office manager. She speaks down to you and presents a quick temper when things do not go her way and instead of speaking in a professional manner to the patient she gets loud, obnoxious and lets you know when she is done with the conversation by telling you to leave the office. And for anyone to be that rude over an insurance question was completely unacceptable. I have been told by numerous patients as well as ex-employees that the real trouble with the practice is not the Dr but his office manager. I agree 100%. As far as the rest of the office staff...they were all delightful and quick to do their jobs.
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