Dr. Craig Underset MD Patient Reviews

  • Family Medicine Smyrna, GA

Overall Rating

4.7
  • 23 patient ratings
  • 4 comments

Last 12 months:

4.3 (-0.4)

23 Patient Reviews

  • Excellent
    87%
  • Great
    4%
  • Good
    4%
  • Poor
    4%
  • Bad
    0%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 25 minutes

Showing 1 - 12 reviews

5.0 of 5
July 20th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I've been going to Dr Underset for over 10yrs. He is the best. Has a little trouble with staff but he spends time and actually listens to YOU. You don't feel like a number.
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5.0 of 5
March 27th, 2014
CNA for Douglas Co. Retardation Alliance
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Undersett is the most compassionate physician I have ever known. His practice is busy but he never neglects the patient he is attending or leaves questions unanswered. Very down to earth and trustworthy. I met him by chance after a car accident and never left the practice. Great Healer.
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2.0 of 5
October 17th, 2013
Great Doctor, Terrible Practice
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Underset is really wonderful. He's funny and caring, and really takes time with his patients. However, the practice he works out of is a dump in a bad area. Everytime I call the office, I have a challenge getting through, and the person who answers the phone has terrible customer skills. The wait is always longer than I really want it to be too. I'm torn because I'd love to keep going to Dr. Underset, but all together the negatives kind of outweight the positives.
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5.0 of 5
August 1st, 2012
The Only doctor I have visited that REALLY listens
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Underset is, hands down, the most caring and listening doctor I have ever visited. He spends as much time as he needs to not only diagnose your problem but find out about YOU and things that may be happening in your life that could affect his treatment or just to lend a sympathetic ear.
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5.0 of 5
June 12th, 2017
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4.0 of 5
February 15th, 2017
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3.0 of 5
October 6th, 2016
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5.0 of 5
December 1st, 2015
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5.0 of 5
September 29th, 2015
Easy Appointment
Promptness
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
August 20th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
July 31st, 2015
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
June 18th, 2015
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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