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Ratings and Reviews

32 Ratings with 6 Comments

  • Excellent
    24
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    4
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
10.6 min
Appropriate Followup
Spends Time With Me
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Accurate Diagnosis
Easy Appointments

Showing 32 Ratings with 6 Comments

5.0 Rating

March 14th, 2016

Fantastic job replacing my left knee!

Dr. Creg Carpenter assisted by P.A. Rebecca Turner and Secretary Tammy did a fantastic job replacing my knee. I selected Dr. Carpenter after completing my own research and asking others about their experience. I found the entire experience from start to finish very impressive. I knew exactly what to expect before, during and after my operation. My wife and I were so pleased with Dr. Carpenter, Becky and Tammy that she asked them to do her upcoming hip surgery. I will be having my right knee replaced soon and have already met with them about it. We feel fortunate to have such a talented team available to us.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
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Bedside Manner
Spends Time with Me
Appropriate Follow-up
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4.0 Rating

August 19th, 2015

Too many lies

My problem is his dishonesty - his refusal to accept that as a result of the surgery there is a 1/2 inch discrepancy between the length of my legs. At the 4 month follow up his dismissed my pain - saying I had had a great recovery and Just needed to let the recovery continue. I went to my gp for a referral to a physical therapist. After 3 months, it wasn't until I started wearing a 12mm lift that the pain subsided. At the 12 month checkup his PT insisted that the difference was only 2mm - she wouldn't listen to anything else. I am less concerned with the difference in leg length that with the fact that I can't go there for help in dealing with it. The lying is just unprofessional.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
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5.0 Rating

May 15th, 2014

Excellent care

I will second the comment that Dr. Carpenter is very matter of fact - no warm fuzzies there. When you talk to Dr. Carpenter make sure to keep it brief and have your questions ready - no small talk and it is all to the point. But it is important to note that Rebecca, his PA, makes up for that. For a fuller picture, I generally talk with her for more detailed understanding and more minor questions. A shout-out to Tammy, his secretary too, for being part of a great team that keeps things running smoothly. Disappointment with appointments which can be more than a month out - but they are in high demand, because they are good!

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5.0 Rating

September 30th, 2011

I like his matter of fact style but he has time to explain things. His asst. Dr Turner is very caring and helpful. Have reccomended him to friends. Am looking forward to knee replacement.

Wait time
10.0 minutes
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Friendly Staff
Accurate Diagnosis
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5.0 Rating

July 12th, 2011

Excellent surgeon, staff courteous and efficient. Total knee replacement done at Chelsea Hospital where I had excellent care.

Wait time
10.0 minutes
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2.3 Rating

November 3rd, 2010

He's a great surgeon but it ends there. Very matter-of-fact, so if you should have some problems......it's not his problem.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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5.0 Rating

September 20th, 2017

5.0 Rating

August 7th, 2017

Easy Appointment
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Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up

5.0 Rating

June 6th, 2017

5.0 Rating

May 1st, 2017

5.0 Rating

March 14th, 2017

5.0 Rating

March 14th, 2017

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