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Dr. Curtis Hedberg Is this you?

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9 Ratings • 4 Comments

3.8
  • 6
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  • 1
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
20 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 9 of 9 Ratings

Two Stars

Posted on October 3rd, 2014

I took my son to see Dr. Hedberg and he was great! The office staff Unfortunately were frustrating. I was due a refund and I called every month for 3 months and it was " going to be mailed out end of the month". The fourth month finally was told the doctors were going to sign the checks and I could pick up in Rogers. When I got there the office manager had taken my check to Fayetteville!! I was not very happy to as the least! I waited for 40 mins for her to drive it to me at the Rogers clinic!!! What frustrated me the most was if I owed them money I think they would want it before 4 months has past!

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Shocked at earlier negative reviews

Posted on June 5th, 2012

Both my husband and I go to Hedberg Allergy and have had an excellent experience. We actually made the decision to get his second opinion on our son's multiple allergies. Yes, it took a couple weeks to get an appointment, but I've found that to be the norm with any specialist. I found his staff to be knowledgeable, efficient, and friendly.

Easy Appointment
Promptness
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Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on April 17th, 2011

Extremely rude and unprofessional office staff. The nurses were friendly enough but the receptionist and insurance people were HORRIBLY HORRIBLY rude! Made me never go back!

Doctor's Response

Sorry to hear you had a bad experience. Our office manager will be happy to discuss this with you.

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Appropriate Follow-up
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Dr Hedberg is a wonderful doctor

Posted on November 11th, 2009

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on September 27th, 2017

Wait time
10 minutes
Easy Appointment
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Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on October 30th, 2014

Five Stars

Posted on May 2nd, 2012

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on April 6th, 2012

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on October 8th, 2010

Wait time
55.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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