Dr. Cynthia Javellana MD Patient Reviews

  • Psychiatry Pensacola, FL

Overall Rating

2.1
  • 10 patient ratings
  • 4 comments

Last 12 months:

1.0 (-1.1)

4 Patient Reviews

  • Highly Satisfied
    20%
  • Satisfied
    0%
  • Neutral
    10%
  • Dissatisfied
    10%
  • Highly Dissatisfied
    60%
  • Wait Time 16.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

1.0 of 5
February 14th, 2017
Dangerous Doctor
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This woman would not let me speak of anything about my history and life and why I needed help. She spent the entire appt. criticizing the teo medications I was already taking for anxiety then went on to tell me I was lying about my history of domestic violence. She refused to get my Birmingham records or retest me. I wanted my money back to go to another doc and she refused that too. Never see this woman.
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1.0 of 5
June 23rd, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Horribke
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1.0 of 5
October 13th, 2015
Terribly horrible
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This woman is horrible. She simply does not care, or even remember her patients. She had me on medicine that was not working, and I told her that, and all she did was increase that same medicine dosage. She is rude, uncaring, unprofessional, and after I told her I was having a really hard time, she told me that I needed to be more positive. After that visit she refused to see me further. She is an absolutely horrible person.
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3.0 of 5
March 3rd, 2015
Some concerns
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
My son had an initial appt. w/ Dr. Javellana and asked me to come w/ him.While there I asked to talk w/ her for just a few moments to give her some insight of what was going on w/ my son. He is an adult but was quite nervous about going and I was afraid he would forget some things. He was agreeable and would have been present but was told by her medical asst. she did not meet w/ anyone but the patient. When she called him I asked her if I could tell her a few things and she said she would call me after the visit. She did not and talked about it w/ my son saying he could tell her. I understand that but as a result some things did not get explored as would have been helpful in his diagnosis. I think that is a flaw on her part as patients are not always insightful in their behaviors and I wanted her to get an accurate assessment of what was going on. Other than that he liked her and thought she was nice. I personally think a Dr. needs to gather as much info. as they can to make an informed diagnosis.
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