Overall Review

4.1
  • 15 patient ratings
  • 3 comments

Last 12 months:

4.7 (+ 0.6)

3 Patient Reviews

  • Highly Satisfied
    60%
  • Satisfied
    20%
  • Neutral
    0%
  • Dissatisfied
    13%
  • Highly Dissatisfied
    7%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 27.5 minutes

Showing 1 - 3 reviews

5.0 of 5
September 8th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Cynthia is very knowledgeable and makes sure that any health issues that might affect the patient's quality of life is addressed immediately.She is patient and demonstrates a genuine concern for the well being of her patients.
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4.0 of 5
January 5th, 2016
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Have had difficulty in setting follow up appointments.Front person seems to decide when to see doctor even though ordered labs and other tests have been completed.When ask to speak to nurse,told will take message nurse will call back.Nurse calls back two days later.Regarding billing services,spoke with gentleman ,was not getting suitable answer for extra bill when bill was already paid.Had receipt with zero balance.Long story short,billing person hung up phone.Certainly this is not good customer service.Dr needs better office,nursing staff
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2.0 of 5
September 20th, 2014
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Nice lady but not sure she really cares always has excuse doesn't follow up
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