Dr. Cynthia Mackey DO Patient Reviews

  • Hospice and Palliative Medicine Lancaster, CA

Overall Rating

1.7
  • 8 patient ratings
  • 7 comments

Last 12 months:

1.0 (-0.7)

8 Patient Reviews

  • Excellent
    13%
  • Great
    0%
  • Good
    0%
  • Poor
    13%
  • Bad
    75%
  • Friendly Staff
  • Promptness
  • Wait Time 31.3 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 8 reviews

1.0 of 5
July 18th, 2017
Misdiagnosis... worst experience of my life
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I saw Dr Cynthia Mackey after seeing some bumps in a place you never want to find bumps at. She walked in, made my boyfriend leave the room, made me bend over and within 2.5 second she yells, YUP HERPES. turned around and walked out of the room. i sobbed in tears when the nurse walks in, let my bf back in the room, she took my blood as i cried and as my boyfriend cried. we asked the nurse is dr mackey sure thats what it is? we are in love and extremely faithful, the nurse says verbatim "she's 99% sure... one of you guys cheated. i dont know your relationship but someone cheated. and with this information if you guys break up make sure you tell people in the future you have herpes. wear a condom." and she left the room. my boyfriend and i held each other and cried for 2 more minutes in confusion, disbelief, sadness when the nurse came back and said the dr said you need to leave and kicked us out. thats it. thats the compassion we received after hearing news that immediately threw our world upside down. guess what, today, 5 days after my blood test and culture EVERYTHING CAME BACK NEGATIVE. the bumps were INGROWN HAIRS from shaving. i am mortified, disgusted, and appalled by this doctor and nurse johnna ingrahm. STAY FAR AWAY
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1.0 of 5
June 13th, 2015
Cold Hearted . . .
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
She actually told me that she knows what she is talking about because she went to college for 10 years. Good for her, but she needs to go back to school and learn some compassion for her patients and improve her bedside manner. She was horrible to me while I was in Urgent Care. I would never recommend this woman to anyone!
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1.0 of 5
October 22nd, 2010
Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
abrupt, rude, NO INFO AT ALL TO PATIENT !!
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1.0 of 5
September 15th, 2010
Rude and Uncaring
Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Waited an ungodly amount of time. Was barked at. Never going to go back to Urgent Care again.
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2.3 of 5
August 21st, 2009
Distacted
Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
March 14th, 2009
Kaiser Urgent Care Doctor = I Don't Have to Care For Patients
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
If you see this md at Kaiser Lancaster Urgent Care then you should go as fast as you can to see another md and get a second opinion. Also, please check all of your md's out through the CA Medical Board's web site.
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5.0 of 5
August 5th, 2008
Get a second opinion
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Get a second opinion!!

1.0 of 5
October 18th, 2012
Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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