Ease of Appointment
Spends Time with Me
Follows Up After Visit
Dr Dale W. Kesl was the rudest Dr. I have ever seen. I have been in and out out the hospitals with sever pain and they refused to run any other test on me. The last time I went there was the end of April 2015. I was having sever pain, anxiety that was causing my seizures. Ok I fainted in my husband arms and about dropped me. The Dr and Nurses just kept walking . He yelled for help. Got me in a room. Dr. Kesl ask me why haven't I been seen for this. " I have tried 6 different times to get insurance last year. Never got it so had to just deal with this pain. I have it now So I am hear till I can get to my Dr appointment." I explained. He then felt the need to criticize me, humiliate me in front of people, and tell me that he has the right to tell me this." I understand sorry I have to pay that fine, that's why I was never seen last year though. Now that I have insurance I am here. That's all that matter's, correct?" It was very nicely in the amount of pain. He left the room came back in their as I am siezing at this point. Husband and nurse trying to get me calmed down. He started yelling at me be so rude and attacking about 6-10 times about MY INSURANCE LAST YEAR!!!! I did get a bit agree now and said look I already told you once I am not explaining it again. I just need help and figure out what's wrong with me! Can you please do that?!" He then took the pain prescription waved it in the air and told me this. " come on say that you'r sorry, or I will not give you these med's and you can just leave!" WOW ARE YOU KIDDING ME RIGHT NOW!!! I told him that " Look i will leave, seems how i never came in here asking fro pain med's only for help! You didn't even look or run any test on me and you'r just going to give me high does of pain med's and tell me to leave?" That happened Friday evenign! I got into Dr. Cafree on Tue 5/5/15 and he told me that he will take a look. I went out the room to give him urine sample. As I walked out low and behold there is Dr. Dale W Kesl telling MY Dr to send me away! Dr. Cafree did fast examine told me that this could be life threatening rush to Center Point!! So I did again they did Nothing. Called Dr. Cafree next day 6 different time at 2 different offices. Finally his nurse calls me and says. "Well I am just going to tell you what cafree said. He doesn't want to deal with you and to go somewhere else!" I asked her why. She just hung up on me. TYVM Dr Dale W Kesl! Got into Dr Greenspan Friday and he said getting you in for surgery! It was a lot worse then Dr Greenspan thought that it would be. I have so much scare tissue that it basically glued my Ovaries to my wall!. I said HMMMM would that be why Lexington Hospital could not find blood flow in 1 of my Ovaries. Sure is and they did nothing about that? I said NOPE!!
LEXINGTON, MO HOSPITAL VALUES!!
Integrity â We must model high, ethical standards, which means doing the right thing when no one is looking and walking the talk as leaders.
(Me: If you mean while my fiance almost drops me cause I am having seizures in his arms. You'r employee's keep walking tell he yells for help?)
Compassion â No longer are we to live by the Golden Rule, but rather we are to live and operate by the Platinum Rule, which is to treat people how they want to be treated and being responsive to their needs.
(Me: If you mean by humiliating me and taunting me with med's and messing making sure that you ruin my Dr. Appointment. by the way had no reason to be there. Act like you'r better then me)
Always â We are focused on creating a Culture of Always. This means every patient, every time and every touch. Always. Not Sometimes, Not Usually. Always.
(ME: Well I was told basically beg for help or leave you'r hospital, that he could refuse anybody at anytime. Tell's me I am NOT IN PAIN!)
Respect â It is imperative to demonstrate respect and teamwork to each and every employee, while focusing on patient-centered care.
(Me: Well some of you'r employees needs to take classes on this. I have never seen this by certain staff employees)
Excellence â When you add the first four values together (Integrity, Compassion, Always and Respect), we will be the destination of Excellence and our metrics and indicators will prove it
(Me: Maybe if you have mandatory classes to every employee!)