Overall Review

4.0
  • 16 patient ratings
  • 3 comments

Last 12 months:

3.8 (-0.2)

3 Patient Reviews

  • Highly Satisfied
    56%
  • Satisfied
    19%
  • Neutral
    6%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    13%
  • Wait Time 41.4 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

1.0 of 5
February 16th, 2016
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Although he is a good doctor, there is really no way of finding out the lab results because it's hard to speak to the nurse. I called to schedule a follow up and it took close to 45 minutes to talk to the receptionist, who was giving me attitude. Changing Doctors.
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1.0 of 5
January 8th, 2015
Avoid at all costs.
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Avoid at all costs. 1. The staff never returns calls. 2. Still waiting on a doctor's note (been over a month now and many calls asking for such). 3. Was in hospital for a week and Portela never showed up once. 4. Unless you speak Spanish, you'll have a hard time at the office. Portela's office is a meat market ... seems to cycle in "low-budget" patients. The single most horrible doctor-related experience of my life.
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5.0 of 5
August 13th, 2013
Best Urologist in Palm Beach County
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Portella is an amazing Doctor. One of the most talented doctors I've ever met. Compassionate, trustworthy, smart and knows how to fix the problem. He saved my life back in 2007 and I will forever be grateful! I highly recommend Dr. Portella.
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