Dr. Daniel Kellum Sr DO, PA Patient Reviews

  • Family Medicine San Antonio, TX

Overall Rating

2.9
  • 18 patient ratings
  • 3 comments

Last 12 months:

1.0 (-1.9)

18 Patient Reviews

  • Excellent
    28%
  • Great
    0%
  • Good
    33%
  • Poor
    11%
  • Bad
    28%
  • Friendly Staff
  • Promptness
  • Wait Time 52.6 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

2.0 of 5
May 21st, 2015
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
It takes several weeks to get an appointment. When you go, he has two appointments booked for each slot. I alwsy waited for almost 2-3 hours in the waiting room and then more time in the exam room. Because of his overbooked schedule there was basically no walk in service available.
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1.0 of 5
December 6th, 2013
Personnel Training
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I have no problem with the doctor. In fact, I would have left a long time ago if it wasn't for him but he is a good doctor. The rating above is not for him but for his personnel. The waiting period is excessive. They need training on customer service, answering the phone, leaving you on hold and willing to assist if you have questions. The billing department only knows how to collect money because when it comes to credits--they have no procedures on sending you "your" money unless you call and request it. Good luck on receiving it in a timely manner.
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2.3 of 5
October 29th, 2012
Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Poor staffing, long waits, not organized
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1.0 of 5
April 25th, 2017
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3.0 of 5
June 29th, 2016
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5.0 of 5
June 8th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
April 6th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
February 8th, 2016
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
December 10th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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3.0 of 5
December 9th, 2015
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3.0 of 5
November 16th, 2015
Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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3.0 of 5
October 21st, 2015
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