Dr. Daniel Smith MD Patient Reviews

Overall Review

3.3
  • 12 patient ratings
  • 5 comments

Last 12 months:

3.2 (-0.1)

5 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    8%
  • Neutral
    0%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    33%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 27.5 minutes

Showing 1 - 5 reviews

1.0 of 5
August 8th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Not a thorough exam when I thought my retina was detaching. He told me to deal with the flashing lights and haze in my eye. I had an untreated retinal tear as a result of his misdiagnosis and lackadaisical attitude.
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5.0 of 5
July 19th, 2016
Dr. Smith
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
At first Dr. Smith seemed abrupt and non-caring... but that all changed. Upon laying in pre-op for cataract surgery, Dr. Smith came in and talked to me about any concerns and dilated my eye. The day after surgery I saw Dr. Smith, and he was okay, but rushed. A week later I was having some complications in my eye that had surgery. At this point, Dr. Smith started to be more caring, and concerned. A few weeks went by, and I developed inflammation in my eye. It was on a weekend and I called the answering service. Within 15 minutes, Dr. Smith called me back - gave me an increase in some RX drops and told me to just 'show up' first thing on Monday morning when the office opened. I was there at 8AM, and he saw me first! I just had my follow-up visit with Dr. Smith (a week later)...all is well and we scheduled my other eye for cataract surgery. Dr. Smith turned out to be a wonderful, caring doctor who 'knows what he is doing' and now, after all this, I have all the faith in the world for him to be my eye doctor. The surgerical staff is wonderful - the everyday staff is rushed, but fine. The supervisor in the accounting office is curt, rude & abrupt - but she doesn't have anything to do with my eye surgery, so I just don't interact with her anymore.
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5.0 of 5
February 2nd, 2014
Five Star Experience
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Being in the dental field, my eyes are very important. I trust Dr. Smith to keep my eyes healthy.
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2.0 of 5
June 4th, 2013
Go to Augusta for ophthomology
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Spent very little time with me. Always seems rushed. Explanations not clear. Assumes you know more about procedures than you do. Too quick to dismiss concerns. Lacks empathy.
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1.0 of 5
May 11th, 2013
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Was told I needed cataract surgery on both eyes and would no longer need glasses. After surgery was told still needed glasses because I had a stigmatism and that could be treated with another operation and an additional charge. When asked why it was not done during the cataract surgery I was told "we did not see it then"????? Also was told that the glasses I now needed would cost $XXX.xx and insurance would not pay for it. Found out later that insurance would pay for first glasses after cataract surgery???? ($$$$$). The only thing I accomplished with this was to end up with a different pair of glasses that I had to pay for.
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