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Dr. Daniel Smith Is this you?

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Ratings and Reviews

14 Ratings with 5 Comments

  • Excellent
    8
  • Great
    1
  • Good
    0
  • Poor
    1
  • Bad
    4
  • Excellent
    8
  • Great
    1
  • Good
    0
  • Poor
    1
  • Bad
    4

Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Easy Appointments
Wait Time
27.5 min
Accurate Diagnosis

Showing 14 Ratings with 5 Comments

1.0 Rating

August 8th, 2016

Not a thorough exam when I thought my retina was detaching. He told me to deal with the flashing lights and haze in my eye. I had an untreated retinal tear as a result of his misdiagnosis and lackadaisical attitude.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

July 19th, 2016

Dr. Smith

At first Dr. Smith seemed abrupt and non-caring... but that all changed. Upon laying in pre-op for cataract surgery, Dr. Smith came in and talked to me about any concerns and dilated my eye. The day after surgery I saw Dr. Smith, and he was okay, but rushed. A week later I was having some complications in my eye that had surgery. At this point, Dr. Smith started to be more caring, and concerned. A few weeks went by, and I developed inflammation in my eye. It was on a weekend and I called the answering service. Within 15 minutes, Dr. Smith called me back - gave me an increase in some RX drops and told me to just 'show up' first thing on Monday morning when the office opened. I was there at 8AM, and he saw me first! I just had my follow-up visit with Dr. Smith (a week later)...all is well and we scheduled my other eye for cataract surgery. Dr. Smith turned out to be a wonderful, caring doctor who 'knows what he is doing' and now, after all this, I have all the faith in the world for him to be my eye doctor. The surgerical staff is wonderful - the everyday staff is rushed, but fine. The supervisor in the accounting office is curt, rude & abrupt - but she doesn't have anything to do with my eye surgery, so I just don't interact with her anymore.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

February 3rd, 2014

Five Star Experience

Being in the dental field, my eyes are very important. I trust Dr. Smith to keep my eyes healthy.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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2.3 Rating

June 4th, 2013

Go to Augusta for ophthomology

Spent very little time with me. Always seems rushed. Explanations not clear. Assumes you know more about procedures than you do. Too quick to dismiss concerns. Lacks empathy.

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

May 11th, 2013

Was told I needed cataract surgery on both eyes and would no longer need glasses. After surgery was told still needed glasses because I had a stigmatism and that could be treated with another operation and an additional charge. When asked why it was not done during the cataract surgery I was told "we did not see it then"????? Also was told that the glasses I now needed would cost $XXX.xx and insurance would not pay for it. Found out later that insurance would pay for first glasses after cataract surgery???? ($$$$$). The only thing I accomplished with this was to end up with a different pair of glasses that I had to pay for.

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

May 16th, 2017

5.0 Rating

April 19th, 2017

5.0 Rating

December 5th, 2016

1.0 Rating

April 17th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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4.0 Rating

January 4th, 2016

5.0 Rating

January 28th, 2015

Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

August 29th, 2014

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