Dr. Darin Sutton MD Patient Reviews

  • Otolaryngology Conway, SC

Overall Rating

4.2
  • 13 patient ratings
  • 2 comments

Last 12 months:

3.8 (-0.4)

13 Patient Reviews

  • Excellent
    69%
  • Great
    15%
  • Good
    0%
  • Poor
    0%
  • Bad
    15%
  • Wait Time 43.3 minutes
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

1.0 of 5
June 30th, 2017
Unprofessional
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
My son had a Tonsillectomy, Adenoidectomy, and myringotomy (tubes placed in his ears) performed by Dr Sutton. Three months after the surgery my son had an ear infection that was so bad that his ear canal was too swollen to even see down his ear canal. We were out of town when it happened so I took him to urgent care. I called Dr Sutton's office to make an appointment to ensure that the tubes were still in place and explained in detail the state of my child's health. The receptionist placed me on hold so that she could speak to the nurse. I was shocked when she returned to find out that my son was denied an appointment with the doctor to follow up on the surgery that he performed. I was so confused by this unprofessionalism that I called back and left a message for Dr Sutton's nurse. After 2 days she finally returned my phone call and was kind enough to tell me that she sees up to 50 patients a day. She also was kind enough to tell me that the office had just gotten a new computer system and that's the reason it took her 2 days to return my phone call. Dr Sutton's nurse had zero empathy for my concern of my son's health! If you want to be just a number to a doctor & his staff go see Dr Sutton but if you would like to be a patient to a doctor go see someone else!
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1.0 of 5
September 11th, 2016
long wait for appointment
Wait time
10 minutes
Need to see him and was told in a month no they have a no cancellation policy. SO what is a person to due suffer for months. Hope you don't treat people like that when they come to you.
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5.0 of 5
June 26th, 2017
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4.0 of 5
May 4th, 2017
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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4.0 of 5
May 4th, 2017
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5.0 of 5
March 7th, 2017
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5.0 of 5
November 12th, 2016
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5.0 of 5
November 12th, 2016
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5.0 of 5
November 4th, 2015
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5.0 of 5
October 5th, 2015
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5.0 of 5
June 23rd, 2015
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5.0 of 5
November 18th, 2014
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