From the very beginning, the woman who answers the phone, Jen, has been very unimpressive... Now, I have only had to deal with her three times, so, I'm sure I just caught her on an off day, all three times.
Regarding the doctor, completely unprepared. Reading my chart as he walks in the door and saying, ..." so, what am I going to do for you today?"
No one in his office knew I had a pacemaker installed two weeks ago, even though they were the ones who referred me to the physician who did the procedure.
Horrible office environment where you wait in a lounge with about six other doctor's offices patients.
In general, doctor and staff very unimpressive, instilling very little confidence in me that they are completely engaged or interested. If you want top notch treatment, I would recommend you find another provider.
Follows Up After Visit
Dr. Spiegel probably saved my life and for that I am eternally grateful. He first saw me in the Emergency Room and told me right up front that my procedure could be a difficult one. He told me the risks involved and was very candid and blunt but to the point and he never once backed away from what could have been a difficult procedure. After the surgery he had clear, concise, and specific instructions for me. I appreciate his candor and directness very much. The fact that I am writing this 24 hours after the procedure should indicate a positive outcome.