Dr. David Aune MD Patient Reviews

  • Family Medicine West Jordan, UT

Overall Rating

4.3
  • 6 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 0.7)

1 Patient Reviews

  • Highly Satisfied
    83%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    17%
  • Wait Time 8.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
November 11th, 2013
Very disappointed
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I called Dr. Aune to make an appointment based on the recommendation of a friend who had been a prior patient of his. I asked the receptionist if he was accepting new patients. She said yes, then proceeded to ask me what kind of insurance I had. I told her it was a high deductible plan, but that I had a health savings account to offset the deductible. She placed me on hold and then returned to ask more about my insurance plan. I told her that the deductible was $5000 but I had more than enough in my HSA to offset the deductible. Then she said I'm sorry we're not taking new patients. I told her it was interesting that she came to that conclusion following the interrogation regarding my insurance plan. The ironic part was that this was just a general checkup I was requesting. They lost a great potential patient, and now I'll warn anyone else that cares to check into the patient satisfaction related to the good doctor.
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