Overall Review

4.2
  • 18 patient ratings
  • 4 comments

Last 12 months:

4.0 (-0.2)

4 Patient Reviews

  • Highly Satisfied
    78%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    11%
  • Highly Dissatisfied
    11%
  • Wait Time 16.1 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

1.0 of 5
August 10th, 2015
awful office staff
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I've been a patient for many years and am very pleased with Dr. Cope. HOWEVER, the office staff is awful and seems to be getting worse. First of all, you are lucky if you get a greeting. If they do, it's a no eye contact, annoyed 'be right with you'. Then they leave you standing there as they keep doing whatever they are doing until they want to check you in. Besides the rude manners, they ask very personal questions very loudly so the whole waiting room can hear. A few samples I have heard: ' you've been sent tp collections several times', ' what are you here for ( the patient answered depression), are you still at (insert address and phone number). I also witnessed a nurse or cna make an elderly man who stated several times that he couldn't get up and couldn't walk and that he needed the wheel chair; give up the wheel chair so they could use it for another patient. The poor man could hardly move but they insisted and were quite rude about it. I could go on and on. The doctors at the practice seem to be good but the office staff ruins any positive experience you may have had with the doctor. It's too bad...because they just lost a patient because of it.
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5.0 of 5
September 21st, 2013
Great Doctor
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Seen this Doctor many times over 20 years and is always the same caring person who is very informative and accurate. Will stay a patient until he retires which I hope is not for a long long time.
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5.0 of 5
November 30th, 2011
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent Doctor!
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5.0 of 5
December 26th, 2008
Great Family Doctor, Dr. Cope
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Dr. Cope takes care of my whole family. He has delivered my 6 grandchildren, and takes care of our little ones in such a kind manner. We think he is the best and are grateful for him and his staff.
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