Dr. David Galles MD Patient Reviews

  • Pediatrics Phoenix, AZ

Overall Rating

3.8
  • 12 patient ratings
  • 3 comments

Last 12 months:

1.0 (-2.8)

12 Patient Reviews

  • Excellent
    67%
  • Great
    0%
  • Good
    0%
  • Poor
    8%
  • Bad
    25%
  • Friendly Staff
  • Promptness
  • Wait Time 10.8 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
October 23rd, 2015
Awesome Doc!
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Galles has seen my daughter since the day she was born! He is very nice, remebers things very imformative and is always thinking ahead.
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1.0 of 5
October 16th, 2013
Would not recommend
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
As a new mom, everything is new. Dr. galles lacks compassion, personality and understanding. He always seems in a hurry and doesn't have time to answer questions. He is very re-active when you ask him to clarify his statement or better understand the diagnosis given. He doesn't explain the diagnosis or the cause of the issues. I don't feel comfortable asking him questions without him acting as though you are incompetent. He doesn't seem passionate about what he is doing, it's just a job and he is going through the motions. We spent a lot of time in the hospital meeting several pediatricians who take the time to explain, reassure and make the experience pleasant. Next time will try another doctor in the same practice.
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5.0 of 5
March 26th, 2011
Great Doctor, Great Little Clinic
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I chose Dr. Galles to be my son's pediatrician after I observed his performance and dedication as my nephews pediatrician, who was diagnosed with leukemia in late 2006. I was very impressed by Dr. Galles ability to connect the dots when it came to diagnosing symptoms and his congenial attitude that puts the patient at ease. Hes consistently demonstrated these qualities as my sons doctor, whom hes been seeing since birth. The NW Childrens Clinic has a bright and cheery atmosphere with a matching staff. Ive never met a staff member at their clinic that didnt seem to like their job. In fact, Id say they all love their jobs and are very motivated to provide the best medical care possible. They even worked out payment plans with our family while we were uninsured for a while, allowing us to continue regular check-ups and the like. My only criticism is that, while Dr. Galles himself is always on the ball, other doctors and nurses weve seen have given us what turns out to bad advice or wrong diagnoses. I understand to error is to be human but our experiences with other staff members (as nice as they are), has resulted in a We-only-go-when-Dr.Galles-is-available- policy for sick visits. Regular check-ups, immunizations, etc. we can see anybody and feel great about it but nearly every time weve gone in for a sick visit, unless it was Dr.Galles, weve left feeling more confused and distraught over symptoms, for lack of information, comfort, answers, etc. When our son was experiencing various symptoms of an infection, the Doctor/Nurse we saw would isolate and address one specific symptom per visit, never looking at all of them together. It felt like a wild goose chase trying to figure out what was wrong. It wasnt until we got in again, and this time saw Dr.Galles, that we were able to fix the problem and move on with our lives. In all fairness, I should mention that Dr.Galles and the other doctors/nurses weve met probably make up for less than a quarter of their staff. We mightve just been unlucky, catching some of them on their off-days. Overall, despite some of our poor experiences, this is a great place, great staff and were super glad we have them as our pediatrician/s.
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1.0 of 5
October 30th, 2016
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1.0 of 5
October 13th, 2016
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5.0 of 5
June 28th, 2016
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5.0 of 5
November 13th, 2015
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5.0 of 5
January 20th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
November 26th, 2014
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2.3 of 5
July 31st, 2014
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5.0 of 5
September 12th, 2011
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
April 28th, 2011
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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