Overall Review

4.1
  • 10 patient ratings
  • 4 comments

Last 12 months:

4.5 (+ 0.4)

4 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    30%
  • Neutral
    10%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    10%
  • Wait Time 18.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

5.0 of 5
September 15th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great Doctor!!
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5.0 of 5
June 23rd, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Geiss is a Professional and an excellent dermatologist. He provides great care, direction and is highly skilled.
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5.0 of 5
October 2nd, 2013
20 yr patient
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent bedside manner. Takes the time to talk to me and explain procedures. Sends biopsy report to home. I feel he has genuine concern for myself and his other patients. I find his office staff is harried and not very friendly. Felt like I was being talked down to. Nursing staff is quite the opposite. Very friendly and willing to make me feel relaxed.
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1.0 of 5
March 6th, 2013
Customer Service is a bummer
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The Doctors, direct Nursing staff, and office manager are all great. The issue really is around the other office staff. The customer service is almost hostile. I would love to have the discussion with the doctor about his staff. Their phone system almost never work properly and either rings busy or no one ever answers. When you get a prescription filled the call in a perscription and do not let you know when it has been done or if it has been done. There are many other things but definitely not customer focused.
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