Dr. David Hensley MD Patient Reviews

  • Dermatology Arlington, TX

Overall Rating

3.2
  • 9 patient ratings
  • 5 comments

Last 12 months:

2.8 (-0.4)

9 Patient Reviews

  • Excellent
    44%
  • Great
    11%
  • Good
    0%
  • Poor
    11%
  • Bad
    33%
  • Friendly Staff
  • Promptness
  • Wait Time 42.8 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 9 reviews

1.0 of 5
February 1st, 2017
BUYER BEWARE!!!!
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
BUYER BEWARE!!!!! FIND ANOTHER OFFICE!! I went to the south office for a cosmetic procedure for rosacea. I had a bad response to the treatment. I had swollen face and eyes for 2 weeks. When I returned for my 6 weeks follow up I told them I wasn't sure I wanted to do more treatments. They brought in one of Hensley's partners. He felt I hadn't healed enough and wanted to recheck in 4 weeks. When I returned I told them that I really didn't want to go thorough that again. When I left the first time I signed for a 3 treatment package. I paid 80% of the cost as a deposit. I was told I was under no obligation to do all the treatments. That's true, they are just not obligated to return any unused deposit. They do not refund any unused deposit. But for 60 days and only 60 days you can use it for another cosmetic procedure. There is no other procedure I want to do. Considering the response I had I don't trust that they know what they are doing. Find someone else!!!
Was this review helpful? Yes No

1.0 of 5
February 1st, 2017
BUYER BEWARE!!!
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
BUYER BEWARE!!!!! FIND ANOTHER OFFICE!! I went to the south office for a cosmetic procedure for rosacea. I had a bad response to the treatment. I had swollen face and eyes for 2 weeks. When I returned for my 6 weeks follow up I told them I wasn't sure I wanted to do more treatments. They brought in one of Hensley's partners. He felt I hadn't healed enough and wanted to recheck in 4 weeks. When I returned I told them that I really didn't want to go thorough that again. When I left the first time I signed for a 3 treatment package. I paid 80% of the cost as a deposit. I was told I was under no obligation to do all the treatments. That's true, they are just not obligated to return any unused deposit. They do not refund any unused deposit. But for 60 days and only 60 days you can use it for another cosmetic procedure. There is no other procedure I want to do. Considering the response I had I don't trust that they know what they are doing. Find someone else!!!
Was this review helpful? Yes No

2.0 of 5
September 30th, 2015
Too long to wait for an appointment!
Easy Appointment
Promptness
Friendly Staff
I have been a patient of Dr. Hensley's since before many of his office staff was born. When I call to have a prescription renewed, I am told that I "need to see the doctor." But the first available appointment is in December! I'm done with him and his practice.
Was this review helpful? Yes No

1.0 of 5
October 29th, 2013
Wait time TOO LONG, no follow up, customer service
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I really can't comment on Dr. Hensley's abilities as a dermatologist because I was left waiting so long for an appointment that I gave up and left. When I questioned the receptionist regarding the delay in being seen I was told was that "the patients talk too much". When I originally saw Dr. Hensley for my initial exam and diagnosis he wasn't in the room for more than 3 minutes. I never received an apology for the wait time and after I walked out I never heard from anyone associated with his office. I wasted 3 hours of my day away from my job for a simple procedure. I won't go back and I won't recommend Metroplex Dermatology to anyone I know. Poor time management, poor customer service, poor follow up.
Was this review helpful? Yes No

5.0 of 5
September 11th, 2009
Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
HE IS THE BEST DOCTOR WE HAVE EVER HAD
Was this review helpful? Yes No

5.0 of 5
August 3rd, 2017
Was this review helpful? Yes No

4.0 of 5
August 26th, 2016
Was this review helpful? Yes No

5.0 of 5
December 12th, 2014
Was this review helpful? Yes No

5.0 of 5
October 2nd, 2014
Was this review helpful? Yes No

Nearby Doctors

Dr. David Hensley, MD is similar to these 3 Doctors near Arlington, TX.