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Patient Reviews ?

Overall Rating:
3.5
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Total Ratings

26

Total Reviews

5

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Average Wait: 29 minutes
Ease of Appointment:
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Promptness:
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Courteous Staff:
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Accurate Diagnosis:
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Bedside Manner:
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Spends Time with Me:
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Follows Up After Visit:
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Average Wait: 29 minutes
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Very helpful and wonderful staff show details Very helpful and wonderful staff
Jun 1st, 2013

I was in for shoulder pain and was scared when I was sent for surgery. I had alot of questions and Dr Janeway explained it to me perfectly. The surgery went great and the recovery was just what he said it would be. HIs Medical Assistant even called me the next day to see how I was feeling. She called befor the OR staff even called me.

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Apr 5th, 2013

Very thorough. Answered all questions.

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former patient show details former patient
by Patricia Vanhoy on Apr 2nd, 2013

As a long time patient of this group, I came to see that billable items were address promptly but I spent a good deal of time being unsatisfied with the care outside the OR. When I complained, I was dismissed as a patient.

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Mar 28th, 2013

Worst follow-up and bedside manner ever. I had numbness in the left side of my face after rotator cuff surgery. Janeway indicated that he had seen this before and not to worry. Probably due to nerve compresion as a result of positioning during surgery. Also continued to have severe pain 4 months after surgery. 1 month later: "Doc I still have numbness and my left eyelid sometimes droops" - Janeway "give it some more time". "I am having severe pain" - Janeway: "You had a big a** surgery". Left room. 2 months later: "Doc my numbness is correlated to my pain level and my left eyelid sometimes droops" - Janeway: "I have never seen this before you need to see a Neurologist, as far as I know you have Bells Palsy". "Doc my shoulder joint pops when I move it" - Janeway: "There are good pos and bad pops". Left room Never saw Janeway again...still having pain 4 months after surgery. Do not recommend this doctor.

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Sep 9th, 2008

-Can't get through to office; always get VM during office hours!! -made an appointment for surgery and still have not heard anything for a month re: pre-surgery appointments -Dr. spent 5 minutes with me and turned me over to 'someone' to schedule surgery who couldn't answer any of my questions; said it wasn't 'my' job to know these things

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