Dr. David Coats MD Patient Reviews

  • Ophthalmology Houston, TX

Overall Rating

4.1
  • 31 patient ratings
  • 6 comments

Last 12 months:

5.0 (+ 0.9)

31 Patient Reviews

  • Excellent
    68%
  • Great
    0%
  • Good
    10%
  • Poor
    10%
  • Bad
    13%
  • Friendly Staff
  • Promptness
  • Wait Time 39.2 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

1.0 of 5
April 20th, 2015
Horrible doctor
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Horrible doctor. Waste of time. Had an appoitment for 2:00 and did not see me till past 5:30. Literally had a nurse stand next to him and hand him files and saw me for less than a minute. Said that my issue is something that only sporadically shows so he would need me to schedule another appoitment. I would never do it ever again.
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5.0 of 5
January 29th, 2015
Simply execellent.
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
July 27th, 2012
Wait time
60.0 minutes
Dr. Coats' nurse brought my 8 month old girl into a room within 10 minutes of waiting in lobby. She promptly dilated her eyes in preparation for examination and had us wait in subwaiting area. Dr. Coats made my 8 month old wait more than 2 hours while he had his lunch and did not apologize for the wait. Upon questioning him on the long wait he proceeded to tell me that it was due to time needed for focusing muscles to relax that is for proper dilation to occur. As a physician I know this is untrue and that proper dilation occurs as early as 20 minutes. He stated this in front of a resident. So he not only gave me inaccurate information but was also teaching this to a resident!!!
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5.0 of 5
December 21st, 2011
Excellent Surgeon
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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2.3 of 5
June 10th, 2011
Unacceptable wait times with no reason or apology provided
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Coats is a knowledgeable physician who is skilled at working with very small children and explaining medical conditions in everyday but not dumbed-down language. However, making a parent wait in the exam room with a 3-year-old for over an hour is unacceptable. During that time no one on the staff came in to explain the reason for the delay or to provide updates on when the doctor was expected. When I went to try to find someone I was (not unkindly) brushed off. When he finally did arrive he barely mumbled a brief apology and then reviewed the nurse's exam results. All the work is done by the nurse, he just looked over her exam results, and told me to stay the course and book an appointment in 6 months. For this I waited over an hour? He was in the room for less than 5 minutes. He could have spared me and my daughter the wait and discussed the results with me on the phone. I have an extremely low tolerance for being treated like a supplicant by a physician whom I am paying for service. Be prepared to wait a very long time or find another skilled physician.
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2.3 of 5
October 13th, 2009
Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Scheduling staff lacks professionalism. Will not return phone calls and has a total lack of concern and a very bad attitude
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5.0 of 5
May 30th, 2017
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5.0 of 5
April 25th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients

5.0 of 5
October 24th, 2016

5.0 of 5
August 9th, 2016
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
February 1st, 2016
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5.0 of 5
December 12th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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