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Ratings and Reviews

12 Ratings with 2 Comments

  • Excellent
    9
  • Great
    0
  • Good
    0
  • Poor
    1
  • Bad
    2
  • Excellent
    9
  • Great
    0
  • Good
    0
  • Poor
    1
  • Bad
    2

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
17.5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 12 Ratings with 2 Comments

1.0 Rating

February 18th, 2014

Very poor office communication. Where are MY rights?

I had an appointment that I had waited several weeks for. I made the effort to arrive on time only to find that, though I was scheduled, Dr. Knutson wasn't in the office and I was told, without any explanation what-so-ever, that I would have to reschedule. I asked why I wasn't notified prior to my arrival that my appointment was cancelled, and I was told that I was the only one on the schedule and that everyone else had cancelled. This is a ludicrous thing to say. How was I to know that? No one had bothered to inform me and my time was wasted. My time should be valued as well. If I missed my appointment without adequate notification, they would bill me. What do I get from showing up for nothing? It wouldn't have been so bad, but the office staff seemed confused by the use of their computer. They were rude and unhelpful. I've gone to this practice for over 20 years and my wife has gone for 34 years, but we will never return. There are other offices with a more efficient and friendly office staff. These people do not reflect well on Dr. Knutson's practice at all. We were treated very poorly.

Easy Appointment
Promptness
Friendly Staff
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5.0 Rating

November 12th, 2010

Very nice

It was a short wait. The nurse was funny and nice and Dr. Knutson was very kind and caring to my fear of needles. (and also he a bit of a hunk ;) )

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

July 26th, 2017

5.0 Rating

November 13th, 2016

5.0 Rating

October 11th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

September 30th, 2015

5.0 Rating

March 2nd, 2015

Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me

5.0 Rating

January 20th, 2015

5.0 Rating

December 31st, 2014

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

September 22nd, 2014

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

February 23rd, 2012

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

2.3 Rating

January 31st, 2012

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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