Dr. David Lawton Jr MD Patient Reviews

  • Family Medicine East Aurora, NY

Overall Rating

3.6
  • 21 patient ratings
  • 3 comments

Last 12 months:

1.0 (-2.6)

21 Patient Reviews

  • Excellent
    62%
  • Great
    5%
  • Good
    0%
  • Poor
    0%
  • Bad
    33%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 19.2 minutes

Showing 1 - 12 reviews

1.0 of 5
July 6th, 2017
Beware
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Don't know how anyone can give a good rating. A family member gets new health insurance. Which they were taking and all of a sudden Dr David Lawton sent them a letter saying he can no longer be their doc, so find a new one. Not only did he do that along with office manager Michelle told the insurance company they are a risk and now have no health insurance at the ages of 75 and 73, this is mind blowing and talking they go through nurse and office help like crazy. And that goes along with double billing, to stay on hold for 20 to 40 mins. Now really!!! They don't send messages back to doc when you call. Front end has to when why and how come you need a nurse there is hippa laws, but this Michelle feels she's above the laws, the nurses and even doc's Be very weary of going to them or staying with them. You much keep all receipts check what these office girls are sending to your insurance company!!!👿. Please please be careful for your own self and family
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5.0 of 5
September 9th, 2015
Dr. Lawton
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Lawton always makes me feel like he is listening to my concerns, even asking questions or looking at an article I have brought. I try to be prepared so I don't take too much time, but he really makes me feel like he cares. He has provided the answer to several problems and after taking his advice, they have been resolved.
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1.0 of 5
July 21st, 2015
Terrible customer service from Dr. Lawton and staff
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Terrible customer service from Dr. Lawton and staff
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1.0 of 5
March 16th, 2017
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
March 16th, 2017
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4.0 of 5
March 16th, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
November 2nd, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
June 8th, 2015

5.0 of 5
April 17th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
February 20th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
January 20th, 2015
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5.0 of 5
December 10th, 2014

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