Emergency Physician, Orthopedic Surgeons
21 years of experience

Accepting new patients
1500 Pleasant Valley Way
Ste 101
West Orange, NJ 07052
973-669-5600
Locations and availability (4)

Patient Reviews ?

Overall Rating:
3.5
  • Currently 3.5 of 4 stars
Total Ratings

3

Total Reviews

1

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 2.5 of 4 stars
Promptness:
  • Currently 3 of 4 stars
Courteous Staff:
  • Currently 2.5 of 4 stars
Accurate Diagnosis:
  • Currently 3.5 of 4 stars
Bedside Manner:
  • Currently 3.5 of 4 stars
Spends Time with Me:
  • Currently 2.5 of 4 stars
Follows Up After Visit:
  • Currently 2.5 of 4 stars
Average Wait: 20 minutes
  • Currently 2 of 4 stars
 |  show details
Sep 14th, 2012

Dr. Loya didn't explain the pros and cons of my surgery in advance. He told me I would be out of work for 4 weeks. When I was having serious recovery issues, and I was worried that something was wrong, he casually mentioned my type of surgery requires 3-6 months for full recovery. My surgery was elective, I was not in that much pain and was functioning quite well. I feel his decision to operate was motivated by profit. He failed to show up for two post op appointments. I was so ill I required lab work several weeks after surgery, and he didn't bother to call me with the results. When I didn't hear anything, I had to assume results were negative. My pain was not adequately managed. The office staff is very rude and unhelpful and do not return calls.

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