Overall Review

4.3
  • 26 patient ratings
  • 6 comments

Last 12 months:

4.2 (-0.1)

6 Patient Reviews

  • Highly Satisfied
    77%
  • Satisfied
    8%
  • Neutral
    0%
  • Dissatisfied
    4%
  • Highly Dissatisfied
    12%
  • Wait Time 35.2 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

5.0 of 5
September 20th, 2016
the only Dr in conway I want to see
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He is always friendly and concerned about how you feel. Dr. Naylor has been my doctor for 16 years.
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1.0 of 5
August 2nd, 2016
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Naylor spent more time on his computer than talking and examining me. Not very good Dr. Had to see another Dr. to get treated .
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5.0 of 5
March 3rd, 2015
Great Doctor!
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Wait times are usually long but Dr. Naylor is the best
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5.0 of 5
December 17th, 2013
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
One of Conway's best. Always takes time to talk to me about my issues. Never feel rushed.
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1.0 of 5
November 1st, 2013
Worst clinic ever
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The staff is RUDE and very unprofessional, They don't care about your health or what you need, they only care about the bottom line and the numbers in the books. The Doctor doesn't listen to what you say, he is only interested in his referrals and giving more medications. But he stepped over the line when he decided to yell at me about lies that the billing dept. told him concerning my insurance. It would be in your best interest to make a better choice on your healthcare and go where they actually care.
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1.0 of 5
May 26th, 2013
wont stay with you
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Started out okay but did not last more than one visit and the staff is absolutely the worst, rude uncaring and if you need a referral count on coming back to the office over and over again even though they have already seen you for the problem and the office wait is about 2 and a half to three hours
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