Overall Review

3.5
  • 24 patient ratings
  • 7 comments

Last 12 months:

no change

7 Patient Reviews

  • Highly Satisfied
    46%
  • Satisfied
    13%
  • Neutral
    4%
  • Dissatisfied
    17%
  • Highly Dissatisfied
    21%
  • Wait Time 22.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

2.0 of 5
June 12th, 2016
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Office is disorganized
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5.0 of 5
February 1st, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had Dr. Oliver years ago and when he quit taking our insurance I had to find a new doctor. Well, that doctor has retired and I called to see if Dr. Oliver was accepting our insurance and he was, and I was very pleased to have him tell me he would take my family back as his patients. He's a great doctor and he has a pleasing bedside manner. He takes the time to listen to you and does not rush you, but at the same time does not make his other patients wait for a long while. I would recommend Dr. Oliver to anyone.
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1.0 of 5
September 28th, 2015
Not great anymore
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Oliver is a great patient, but don't let you insurance change. I had to change my insurance from Blue-Cross to United Health Care when my wife changed employers. Even though I was a patient for 5+ years, they would not schedule me for an appointment. Thier website says they take United Health Care, but thats only if you've always used United and no changes have ever occurred. They recommended I go to urgent care until the contract disputes were resolved. They wouldn't even let me pay cash! Obviously, my care isn't that important to them.
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5.0 of 5
April 14th, 2015
Mr
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Been they Dr. Oliver for 10 years, has always taken very good care of me.
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2.0 of 5
April 28th, 2014
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Oliver is a wonderful doctor; however, I had a terrible experience with Michelle, the office manger. She was rude and lied about the circumstances surrounding the office losing my ultrasound report. Because they could not find the report in order to forward it to my surgeon, I had to repeat the ultrasound. When I talked with Michelle to request reimbursement; I believe she lied to me when she told me Dr. Oliver told her they would not reimburse. I do not believe she spoke with Dr. Oliver about it. Furthermore, she stated the report was found and forwarded to the surgeon and the second ultrasound was not necessary. My surgeon's office verified for me two times that they never received the report. A week later, I received a certified letter from Dr. Oliver "withdrawing" as my physician with no reason cited. In addition, multiple attempts to contact Dr. Oliver to discuss the issue went unanswered
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1.0 of 5
April 4th, 2013
Unhappy in Ocala
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was told that Dr. Oliver has no privilages at any hospital. This concerns me because if you become sick you must find a different doctor to see you in the hospital. His office staff is okay but they do not get back to you. We have had to call for over a week to get any response. The billing department is terrible! It is a shame, he is a nice doctor.
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1.0 of 5
December 24th, 2011
Extremely poor office management
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Oliver is a good doctor, but his office management is horrible. His practice decided to drop our insurance and did not inform us until 20 days after it was dropped. The only reason we found out was our son went to an appointment and was met with "we do not take your insurance any more", even though the appointment was set up after they dropped our insurance.
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