Dr. David Osterman MD Patient Reviews

Overall Review

3.3
  • 14 patient ratings
  • 4 comments

Last 12 months:

3.2 (-0.1)

4 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    7%
  • Neutral
    0%
  • Dissatisfied
    7%
  • Highly Dissatisfied
    36%
  • Wait Time 24.2 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

1.0 of 5
April 18th, 2016
Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Extremely Rude Doctor with Poor Bedside Manner. I would NEVER recommend him to any friends or family.
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5.0 of 5
January 18th, 2013
Osterman clinic
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have had a great experience with this clinic. I broke my tib and fib in half in a farm accident. Dr Osterman did my surgery, put a rod in my tibea. Six weeks later I am starting weight bearing as much as I can handle. The way he did the surgery and then set my bones they have healed great. This Dr is a great surgeon. Also the office staff is extremely pleasant and attentive to your needs. I went in for my re-evaluation a few days ago got there fifteen minutes early with probably 6 people waiting for their scheduled appointments, I was taken back maybe five minutes after I got there to have x rays done. I was impressed how quickly they moved the process for everyone there with high volume that morning, when I came out from visit there was a whole different set of patients ready to be seen. Overall I was very happy with my experience so far with this clinic. I would recommend this place to anyone.
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5.0 of 5
August 11th, 2010
Knee Surgery
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He did my knee surgery on Friday and I was back to work the next week. No time for physical therapy so he gave me exercises to do on my own. Quick recovery. Great surgeon but not real talkative. Amy, the nurse, is wonderful. Rest of staff is great as well. Been 4 months and my knee is great. Recommend this guy for knee surgery.
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1.0 of 5
July 18th, 2009
office overcharges patients refuses to refund
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
All I can say is, it is poor form taking advantage of people at a time of stress and need. Osterman's office policy requires pre-payment of amounts not covered by insurance. As the first use of Medical Ins. we were required to pay the deductible. When his office failed to process the insurance in a timely manner we had to pay the deductible a second time. We proceeded to wait for 4 months, requesting a refund at least weekly to cover the bills coming in. Osterman's office sent a refund of 75% saying there was an error in the insurance filing and they are correcting it. It is now in excess of 7 months and according to their own records they still owe us the remainder. Still they refuse to refund the overcharge.
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