Overall Review

4.2
  • 54 patient ratings
  • 6 comments

Last 12 months:

4.6 (+ 0.4)

6 Patient Reviews

  • Highly Satisfied
    63%
  • Satisfied
    20%
  • Neutral
    2%
  • Dissatisfied
    4%
  • Highly Dissatisfied
    11%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 15.8 minutes

Showing 1 - 6 reviews

5.0 of 5
December 3rd, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been a patient of Dr. Pletzer for 20 years. He has become a trusted adviser for me and a true partner with me for my medical care. He always spends the time to actually listen to me and answer all my questions. He treats you like a person and never makes you feel like you are stupid. He is quick and efficient so he will get done very fast, but he will stop and talk if you need. The office staff is professional and efficient - I have never had any billing problems. Setting up appointments works fine - you can use their website or call on the phone.
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5.0 of 5
November 21st, 2012
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Fast Track allows walk in service
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2.0 of 5
February 27th, 2012
Good Doctor but Staff Lacks
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Don't expect any calls back for test results - you have to call them. My husband and I learned this over and over again. Even when they give you a card with a number and a code to get your test results, the results took double the time they said it would to receive them back. I liked Dr. Pletzer as well as the other doctors, but there was usually a wait time for your appointment, and you can't rely on any follow up.
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5.0 of 5
October 8th, 2010
Trusted primary care doc
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been a patient of Dr. Pletzer for 20 years. He has become a trusted advisor for me and a true partner with me for my medical care. He always spends the time it takes for me to get all my questions answered. He is quick and efficient so he will get done very fast, but he will stop and talk if you need. The office staff is professional and efficient - I have never had any billing problems. Setting up appointments works fine - you can use their website or call on the phone.
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1.0 of 5
April 7th, 2009
Not proffesional, poor care, bad accounts receivable
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Very bad experience with this office. Would not recommend.
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1.0 of 5
June 25th, 2008
I would not recommend this practice
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My experience with this office was not good. We don't feel that personnel is knowledgeable enough. We didn't get a good service from this office period. Accounts receivable doesn't work as suppose to and they charge you $15 every time you are late with the payment.
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