Dr. David Ramsey MD Patient Reviews

  • Neurological Surgery Sherman, TX

Overall Rating

3.7
  • 25 patient ratings
  • 4 comments

Last 12 months:

4.0 (+ 0.3)

4 Patient Reviews

  • Highly Satisfied
    36%
  • Satisfied
    36%
  • Neutral
    0%
  • Dissatisfied
    16%
  • Highly Dissatisfied
    12%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 15 minutes

Showing 1 - 4 reviews

1.0 of 5
November 5th, 2014
Horrible Office Staff - Customer Service
Easy Appointment
Promptness
Friendly Staff
My husband has been a patient of Dr. Ramsey's for over a year. While Dr. Ramsey is a very good physician, his office staff is lacking in customer service. We've tried to schedule a follow up appointment with Dr. Ramsey's office staff with no luck. The office staff doesn't answer the phone. An answering machine answers the phone and you have to leave a message, no matter the time of day. I wouldn't recommend Dr. Ramsey strictly because of his office staff.
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1.0 of 5
November 27th, 2013
Needs a better staff
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Nice doctor. Needs a better staff. A group of people that seem to know what they are doing. When you call up and ask why you have to go in to see the doctor and the front desk girl tells you it is your 2 month follow up.... Then you point out to the girl that she said you had been seen less than 2 weeks ago, why is a 2 month follow up less than 3 weeks later... She will get nasty with you and hang up on you. When you call back she will repeat the same thing again.
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1.0 of 5
November 27th, 2013
Needs a better staff
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Nice doctor. Needs a better staff. A group of people that seem to know what they are doing. When you call up and ask why you have to go in to see the doctor and the front desk girl tells you it is your 2 month follow up.... Then you point out to the girl that she said you had been seen less than 2 weeks ago, why is a 2 month follow up less than 3 weeks later... She will get nasty with you and hang up on you. When you call back she will repeat the same thing again.
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5.0 of 5
May 26th, 2010
Highly recommend this Doctor
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Ramsey is my hero, I can't thank him enough. I knew from the moment I met him he was a Doctor I could trust. May I also add the WNJ Hospital is an outstanding hospital, the staff made me feel like i was their most important patient :)
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