Dr. David Rivera MD Patient Reviews

  • Ophthalmology Westerly, RI

Overall Rating

3.3
  • 12 patient ratings
  • 2 comments

Last 12 months:

2.7 (-0.6)

2 Patient Reviews

  • Highly Satisfied
    42%
  • Satisfied
    8%
  • Neutral
    17%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    25%
  • Wait Time 15 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

5.0 of 5
July 28th, 2016
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I couldn't beven more satisfied with my experience with Dr. Rivera, who treated an eye abrasion. Though it was the product of an older eye injury no other doctor had explained the nature and treatment of the condition as thoroughly. I was seen on an emergency basis and serviced very promptly.
Was this review helpful? Yes No

3.0 of 5
March 25th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I would keep looking elsewhere. I've been going there for several years, but honestly the last several years have seen a steady decline in satisfaction. The front desk staff is incompetent or lazy--they wouldn't even take the time a to verify my current copay online as I'd asked, although it was quiet in the place at the time. I've had some billing issues in the past, but before I just called & got a lady who quickly handled my question. A few months ago I had to call; I don't think they even 'have' a billing person now. They gave me the office manager -- OMG! DEFINITELY "opt out" of her. She was dismissive to me about my current problem--and curt with her own staff. Also, the last several times I've ordered contact lenses, they took forever to come in--it was always 3 days to a week in the past. Staff said something about being short personnel. Maybe it's time to add or replace that person. Whatever the case, I'd suggest you shop around for another doctor....
Was this review helpful? Yes No

Nearby Doctors

Dr. David Rivera, MD is similar to these 3 Doctors near Westerly, RI.