Ease of Appointment
I arrived for my appt 15 minutes early for paperwork, and they said it would be just a few minutes. I waited, waited and waited. Not one person left the waiting room ..we all waited. About 40 minutes of waiting and having to hear the receptionist and staff make fun of patients when they could not financially afford the surgery. Obviously there was some type of office politics going on too. I walked to the counter, told them I was leaving and would not be rescheduling. I left.