Dr. Deborah Gonzales MD Patient Reviews

  • Pediatrics Phoenix, AZ

Overall Rating

4.3
  • 11 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 0.7)

11 Patient Reviews

  • Excellent
    82%
  • Great
    0%
  • Good
    0%
  • Poor
    0%
  • Bad
    18%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 31.7 minutes

Showing 1 - 11 reviews

5.0 of 5
August 15th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I have no idea where these 1 star reviews are coming from. I have two kids 10 & 12 and we have been going to Dr. Gonzales and her partner Dr. Collins since they were infants. I can't tell you how many times we've called them in the middle of the night and on the weekend and they have called us back with their reassuring voices. My daughter suffered from unexplained fainting spells when she turned 10. We were so worried she was hospitalized for days and Dr. Gonzales called to follow up with us every single day. She was so compassionate and kind during this horrible time in our lives (she is fine now by the way). I highly recommended Dr. Gonzales to anyone in need of a pediatrician. Her bedside manner is a 10+ She's kind and she makes you feel as though she sincerely cares. The wait times are sometimes long but it's becaus the doctors are actually spending time with their patients!
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5.0 of 5
September 10th, 2015
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Best pediatrician I have ever taken my children to. Kind, courteous, and genuine. Always thorough, and works with you on insurance plans. She truly cares about ppl, and it shows. Her staff is equally as kind and well organized. The office is colorful and clean. I would recommend her to anyone!
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5.0 of 5
March 9th, 2011
Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
While it's true you may have to wait about 30 min sometimes for Dr. Gonzales, she is worth it! The reason for the wait is that the two doctors (Dr. Gonzales and Dr. Lindell Collins) in the practice truly care about their patients, don't rush and answer EVERY question you might have...and I usually have a lot! They are patient, caring, knowledgeable and respectful. They are also great about follow-up. I have used them for over 12 years and have always been pleased.
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5.0 of 5
August 16th, 2017
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5.0 of 5
April 29th, 2016
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5.0 of 5
September 9th, 2015
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1.0 of 5
February 4th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
January 7th, 2015
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5.0 of 5
November 21st, 2014
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5.0 of 5
August 15th, 2014
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1.0 of 5
July 16th, 2009
Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

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