- Friendly Staff
- Wait Time
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
Share Your Experience
Have you seen Dr. Debra Drake?
October 3rd, 2017Postive
October 24th, 2016Does not have good bedside manner
September 13th, 2016Army Mom
I elected to have my insurance company assist me in finding a Doctor after relocating for myself and my children. I read the reviews and can confirm one. I called to request an appoint, not only was the receptionist rude and non-user friendly, I couldn't get an appointment for two weeks. What's the purpose in having a PCM when your sick or injured if it's going to take two weeks to be seen. Just based off of that one phone call that lasted maybe 2 minutes, I immediately called my insurance and swapped to someone else. No receptionist should act rude when answering the phone, she obviously picked the wrong job.
May 19th, 2016Smyrna,TN
February 2nd, 2016
August 5th, 2015HORRIBLE FIRST EXPERIENCE
Potential need patient.. I called to make an appointment, placed on hold for over 5 minutes, no information collected from me just placed on hold; hung up called back the receptionist answered and place me on hold again without giving me to opportunity to accept or decline being placed on hold, 5 more minutes, hung up called back same rudeness placed on hold, 5 more minutes, after doing this 2 more times and being placed on hold again she finally comes back to the phone. I expressed my dissatisfaction about the hold times and call frequency, no apology just a well do you still wanna make an appointment. NOT EVER! With the receptionist , Jamie, being the front line of your business and the initial customer experience, you may wanna re-evaluate her validity within your business.
February 6th, 2015
i would not take s sick fish to this office unfriendly staff and incorrect diagnossis
January 15th, 2015
August 13th, 2014plan for an extra long wait time
I had to wait 1 hour past my scheduled appointment. Staff was rude.
August 30th, 2013
May 31st, 2013long time patient
I have been a patient of Dr. Drakes for about 12 years. She has always listened and worked with me on my issues through out the years. Several years ago she was able to pin point an issue I was having with my back and got me in to see an ortho Dr the same day. I ended up having surgery that next day. I will admit the staff isn't that great. But then again they have had a huge turn over thru out the years. I would definitely recommend her to friends and family as I have several times. One thing I can say, Dr Drake does not push the narcotics on you like a lot of doctors do. She will definitely consider other options.
- Birth Control Facts about birth control to help decide which type is right for you.
- Type 2 Diabetes Basic facts about type 2 diabetes & risk factors to be aware of.
- Binge Eating Disorder Facts about binge eating disorder, including symptoms and causes.
- View All Care Guides Prepare for your next visit with our extensive library of Care Guides