Overall Review

3.4
  • 25 patient ratings
  • 5 comments

Last 12 months:

2.8 (-0.6)

5 Patient Reviews

  • Highly Satisfied
    52%
  • Satisfied
    8%
  • Neutral
    0%
  • Dissatisfied
    12%
  • Highly Dissatisfied
    28%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 22.1 minutes

Showing 1 - 5 reviews

5.0 of 5
November 30th, 2012
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She is just fabulous with my son. Love her.
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1.0 of 5
January 11th, 2012
Stay away!!!!
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
If your child is very healthy see Dr Shepard, otherwise please stay away from this provider. They are only there to make money. Our 5 month old was misdiagnosed by her after constant visits, she kept insisting that there was nothing wrong with our baby. Very unprofessional. They treat patients like #'s and money. She is already found of medical malpractice and settled out of court for $250.000.00 for putting a child in danger in 2008.
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5.0 of 5
October 1st, 2010
Great bedside manner
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My son wasn't feeling well and she made him very comfortable. She checked his ears and pretended to find birds in there.She made him laugh and gave a solid diagnosis. She even followed up with a call.
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5.0 of 5
August 15th, 2010
Good as it gets
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I guess the staff must be really good at what they do in an administrative sense, but they're not very focused on the patient/parent.Doctor Shepard, though, is tops in our book. She listens to concerns, explains possible causes & cures, and just really "gets it" when dealing with parents who are probably over reacting to every sneeze & sniffle. Excellent doc.
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5.0 of 5
July 30th, 2010
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Shepherd is an excellent physician - she listens and pays attention to both what the adult and the child have to say. Could not ask for a more knowledgeable and capable doctor
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