Dr. Deirdre Elliott MD Patient Reviews

  • Psychiatry La Jolla, CA

Overall Rating

  • 11 patient ratings
  • 1 comment

Last 12 months:

3.0 (-1.1)

1 Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Wait Time 8.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
February 23rd, 2014
Wait time
5 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Let me start with this. My family and I have gone to some of the best Doctors in San Diego and I have family in the medical and insurance field. This is a warning for someone looking for an Honest Doctor. She does have knowledge about her field but seems to lack a moral compass. At first glance she was polite and welcoming and straight to the point something I appreciate. However when it came to billing and I asked about being covered she was very vague and gave the impression I would be fine. I was clear that I would not be able to afford the sessions unless covered by my insurance. She was fine to book multiple appointments with me. After a few sessions I found out I was not covered. I immediately halted all sessions. Due to the economy my hours were cut and I had a family emergency I was told I could be put on a payment plan. However she had my bill sent to collections. I had made multiple attempts to contact her billing department but the only times they would respond was when I was at work. When I finally did reach her she was hostile and rude. I have never heard of or encountered such a two faced human being. If you are ok with someone that won't be upfront with you about billing and has general knowledge in her field by all means go. However I am of the belief that how you do anything is how you do everything. How she handled this was rude unprofessional and deceitful. I am not going to repeat what she said to me over the phone but it was incredibly rude and hurtful as if she had taken what I had personal confided with her as a doctor and used it against me. I have done my best to be fair with the other rating on her service with ease of appointments and promptness. This is the first time in my life I have ever written a negative review about anyone or anything I hope this puts things in perspective. Anonymous patient.
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