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Dr. Delbert Kwan Is this you?
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Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
12.5 min

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20 Ratings with 6 Comments

1.0 Rating

July 12th, 2012

Some good news some bad news.

Dr. Kwan is better than average on explaining things to me. I had a total of 4 visits and complied with all his three orders for imaging tests done at other, 3rd party sites. A problem came up when I learned about risks and hazards to one of these tests and he did not want to talk in any way about these risks and hazards. In fact he got upset when I brought these issues up and showed him copies of pages from the clinical journals. Do your own research on tests where foreign substances are going into your blood stream or you are being set up for long term followup to X-rays, or anything else. You can also get CIN or NSF disease in some cases from, respectively, CT scan dyes and MRI dyes. Do your own homework. Dr. Kwan did not talk to me about any of these; I had to discover on my own. This is why my numbers for him are low.

Wait time
30 minutes
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1.0 Rating

January 16th, 2012

Nightmare Surgery

Complete failure of a surgery. Didn't have proper tools, didn't instruct for safe levels of anesthesia, complete lack of bedside follow up/communication, and didn't get the stone. Recommending my parent see another physician to get it removed due to lack in confidence. If not for the poor bedside manner and follow up, I would have rated higher. But with all the complications to follow, I'm giving an overall poor rating.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

December 27th, 2011

Best Urologist in Delaware!

He is a very knowledgable and friendly doctor. Dr. Kwan is down to earth and cares about his patients.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

December 22nd, 2011

Dr. Kwan performed my son's circumcision, and he was very helpful and caring. He is by far one of the best doctors I've met. He called after hours to check on my son which meant the world to my family. Very pleased, no complaints.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

June 5th, 2011

Knowledgable and Friendly Urologist

Dr. Kwan helped to save my life. I would recommend him to anyone in need of a Urologist!

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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3.7 Rating

July 3rd, 2009

I would highly recommend Dr. Kwan.-

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

September 22nd, 2017

4.0 Rating

May 22nd, 2017

5.0 Rating

May 13th, 2017

1.0 Rating

April 8th, 2016

5.0 Rating

March 15th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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4.0 Rating

February 11th, 2016

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