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Dr. Della Mathew Is this you?

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3 Ratings • 2 Comments

4.6
  • 2
  • 0
  • 1
  • 0
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
10 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 3 of 3 Ratings

Four Stars

Posted on April 10th, 2013

Difficult receptionist, lack of communication, failure to refill scripts promptly

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Posted on August 3rd, 2012

My mother has been seeing the Dr. now for a few years. She is on time , answers questions and is concerned for her patient. She even came in on a day off to see my mother. My only problem is with the staff. It takes to many days for a message to get to the Dr. to call back. I am sure if the call was an emergency she would call right away. So I am not sure if it is the staff not relaying the message or the Dr. is to busy

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on November 2nd, 2009

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

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