Orthopaedic Surgeon
14 years of experience

Accepting new patients
Ctr For Advanced Orthopaedics
716 W Germantown Pike
Norristown, PA 19403
610-630-4414
Locations and availability (5)

Patient Reviews ?

Overall Rating:
3.5
  • Currently 3.5 of 4 stars
Total Ratings

11

Total Reviews

2

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 1.75 of 4 stars
Promptness:
  • Currently 2 of 4 stars
Courteous Staff:
  • Currently 2.3333333333333 of 4 stars
Accurate Diagnosis:
  • Currently 2.5 of 4 stars
Bedside Manner:
  • Currently 2.6666666666667 of 4 stars
Spends Time with Me:
  • Currently 2.3333333333333 of 4 stars
Follows Up After Visit:
  • Currently 2.3333333333333 of 4 stars
Average Wait: 30 minutes
  • Currently 2 of 4 stars
 |  office staff in east Norriton AWEFUL  |  show details
by N on Nov 24th, 2013

Dr McHugh did wonderful job on my knee surgery but his staff at his east Norriton office was aweful. After waiting over an hour to be seen for my appointment they just rushed me through so that they could go to lunch. They didn't even acknowledge me once while I was sitting in their waiting room in a wherlchair crying in excruciating pain. I had to go ask for new patient info sheets to fill out and I felt since I didnt have insurance I was treated like a second class citizen. They were not helpful at all and like I said they wanted to go to lunch so once I was seen they rushed me out so they could go to lunch. The phydician assistant I saw would not answer amy of my questions he just made jokes. I WOULD RATHER HAVE WAITED ALL DAY AT AN ER INSTEAD OF GOING AND DEALING WITH THIS OFFICE. I WILL NEVER RETURN TO THIS OFFICE NOR REFER ANYONE TO DR.MCHUGH BECAUSE OF MY BAD EXPERIENCE WITH THIS OFFICE

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  • Currently 3 of 4 stars
 |  show details
Mar 28th, 2012

Wait times can be long but Dr. McHugh spends a lot of time with patients. He never rushes and fully explains everything. That is why wait times are long. I'd rather wait and not be rushed during my visit than have short wait and feel that I'm rushed!! He also takes his time to accurately diagnos a problem and treat it properly. His office staff is not personable but they are courteous and professional. His new medical assistant is very nice.

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