Derrick S Hines, MD

Psychiatrist
11 years of experience

Accepting new patients

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15648 N 35th Ave
Phoenix, AZ 85053
(623) 930-8705

Locations and availability (1)
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Patient Reviews ?

Overall Rating:
3.0
  • Currently 3 of 4 stars
Total Ratings

5

Total Reviews

1

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 2.4 of 4 stars
Promptness:
  • Currently 3 of 4 stars
Courteous Staff:
  • Currently 3 of 4 stars
Accurate Diagnosis:
  • Currently 2.8 of 4 stars
Bedside Manner:
  • Currently 2.4 of 4 stars
Spends Time with Me:
  • Currently 2.4 of 4 stars
Follows Up After Visit:
  • Currently 3.25 of 4 stars
Average Wait: 13 minutes
  • Currently 3 of 4 stars
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Apr 17th, 2013

My child visited Dr Hines recently and I am very sure that the diagnosis he provided my child was accurate. But it would have been nice if he would have spent more time explaining what the diagnosis means for my child and my family and how the treatment plan which was only told to me was medication and how the process works. I am foreign to mental conditions and this was made known to Dr Hines, but I left the office with just as many questions as I came! Not to mention, what type of doctors office does not any brochures, pamphlets, or even informational leaflets regarding different mental conditions. I did not receive any information to take with me to read up on the condition my child was just diagnosed. I was given a website to view, which is not up to date. So, overall he seems to be very educated and may know what he is doing and diagnose completely accurately. Unfortunately, Dr Hines bedside manner needs to be a lot better. You as a medical doctor and health provider are supposed to ease a patients mind, clearly define the path to treatment, and explain everything to your patient and families as though they have no clue what you are stating. Those things I do not feel are Dr Hines's strong points and I would definitely hope he works on because even though he has no children he has to imagine what a person is thinking when he states they have some form of a mental condition and show some emotions.

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