- Wait Time
- Spends Time With Me
- Friendly Staff
- Appropriate Followup
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
Share Your Experience
Have you seen Dr. Desiree Ortiz-Cruz?
March 15th, 2016Horrible
Does not return calls, does not refill medications until you are over due at least a week. nursing staff is rude they will tell you not to call again for a refill even though you have waited over a week. a older man walked in one day to get a refill for his elderly wife and even then he had to wait 30 mins. Plus she put me on medications that I told her I could not take due to stomach ulcers.
September 2nd, 2015Mrs.
After 20 years of suffering, Dr. Ortiz facilitated the most thorough assessments I had ever had done. She was able to disprove all my suspected problems (self diagnosed of course). More importantly, she diagnosed my problem correctly. She started me on a medication plan and met with me monthly to check on and fine tune my medicines. Dr. Ortiz is the only specialist I have been to that actually listened to my long list of symptoms, but listened to my fears and concerns as well. I never mind if I have to wait to see her, because I know she will take all the time she needs with me as well. I have referred many people to her. She is still my preferred doctor and I have quarterly appointments with her, unless I need her prior to appointments and she always works me in. Once, I had a very specific problem, called the office to learn that she was out of the country., vacationing with her family. The office staff sent her my message and I had an answer by the following day.
January 20th, 2015
May 17th, 2014
- Bipolar Disorder Facts about bipolar disorder, including different types and symptoms.
- ADHD Attention Deficit Hyperactivity Disorder (ADHD), including the different types and who gets them.
- Adult ADHD Facts about attention deficit hyperactivity disorder (ADHD) in adults.
- View All Care Guides Prepare for your next visit with our extensive library of Care Guides