I scheduled an appt. for 2:10 p.m. As a new patient, I completed paperwork which took about 5 min. At 3:08 p.m., I was within 2 min. of walking out the door (I refuse to wait an hour for a doctor) when I was called back. Turns out my appt. was actually set for 2:30 although no one told me that. Dr performed a "procedure" during my office visit and I was not told there would be a charge in addition to the office visit. Got a bill for $297 for an unnecessary procedure. Called to try to amicably get some sort of adjustment, but doctor refused. Stay away!