Dr. Diana Del Valle MD Patient Reviews

  • Otolaryngology Boca Raton, FL

Overall Rating

3.9
  • 22 patient ratings
  • 5 comments

Last 12 months:

3.0 (-0.9)

22 Patient Reviews

  • Excellent
    59%
  • Great
    5%
  • Good
    14%
  • Poor
    5%
  • Bad
    18%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 22.5 minutes

Showing 1 - 12 reviews

1.0 of 5
December 19th, 2015
Fair and Accurate Diagnosis
Had 2 visits to treat vertigo and was incorrectly diagnosed and treated the wrong ear. As a result, lost work time, two nights of sleep and still had my symptoms until I saw another ENT who treated the CORRECT ear and feel better. Spoke to office manager who claims they did no wrong. Wanted to be reimbursed for copayment but she claimed its the same treatment no matter which ear which is not medically true.
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5.0 of 5
February 25th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
very skilled, knowledgeable diagnostician. answers all questions, great follow up.
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5.0 of 5
November 1st, 2014
Happy Neck
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Like a dog after a bone, Dr. Del Valle doesn't stop until she finds the answer. Came in with damaged vocal cords which were remedied by her diagnosis/prescription. In the process, she found nodules in my thyroid and would not give up until they were diagnosed. She assisted in the throid removal from which recovery was a breeze. My scar is almost invisible 5 months later. Thanks to her, I know what to do when I over-excert the vocal cords so they don't have permanent damage. Many thanks to her and lovely assistant Linda.
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5.0 of 5
December 4th, 2012
Instills confidence
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
good diagnostician; office staff is efficient; would definitely recommend.
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1.0 of 5
July 25th, 2012
Horrible Experience
Wait time
55.0 minutes
I scheduled an appt. for 2:10 p.m. As a new patient, I completed paperwork which took about 5 min. At 3:08 p.m., I was within 2 min. of walking out the door (I refuse to wait an hour for a doctor) when I was called back. Turns out my appt. was actually set for 2:30 although no one told me that. Dr performed a "procedure" during my office visit and I was not told there would be a charge in addition to the office visit. Got a bill for $297 for an unnecessary procedure. Called to try to amicably get some sort of adjustment, but doctor refused. Stay away!
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5.0 of 5
April 17th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Appropriate Follow-up
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1.0 of 5
January 31st, 2017
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2.0 of 5
February 29th, 2016
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5.0 of 5
February 19th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
January 3rd, 2016

5.0 of 5
December 23rd, 2015
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5.0 of 5
October 27th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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