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Diana M Del Valle MD Patient Reviews

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Overall Review

4.0
  • 20 patient ratings
  • 5 comments

Last 12 months:

3.6 (-0.4)

5 Patient Reviews

  • Highly Satisfied
    60%
  • Satisfied
    15%
  • Neutral
    5%
  • Dissatisfied
    5%
  • Highly Dissatisfied
    15%
  • Fair and Accurate Diagnosis
  • Wait Time 22.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

1.0 of 5
December 19th, 2015
Fair and Accurate Diagnosis
Had 2 visits to treat vertigo and was incorrectly diagnosed and treated the wrong ear. As a result, lost work time, two nights of sleep and still had my symptoms until I saw another ENT who treated the CORRECT ear and feel better. Spoke to office manager who claims they did no wrong. Wanted to be reimbursed for copayment but she claimed its the same treatment no matter which ear which is not medically true.
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5.0 of 5
February 25th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
very skilled, knowledgeable diagnostician. answers all questions, great follow up.
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5.0 of 5
November 1st, 2014
Happy Neck
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Like a dog after a bone, Dr. Del Valle doesn't stop until she finds the answer. Came in with damaged vocal cords which were remedied by her diagnosis/prescription. In the process, she found nodules in my thyroid and would not give up until they were diagnosed. She assisted in the throid removal from which recovery was a breeze. My scar is almost invisible 5 months later. Thanks to her, I know what to do when I over-excert the vocal cords so they don't have permanent damage. Many thanks to her and lovely assistant Linda.
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5.0 of 5
December 4th, 2012
Instills confidence
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
good diagnostician; office staff is efficient; would definitely recommend.
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1.0 of 5
July 24th, 2012
Horrible Experience
Wait time
55 minutes
I scheduled an appt. for 2:10 p.m. As a new patient, I completed paperwork which took about 5 min. At 3:08 p.m., I was within 2 min. of walking out the door (I refuse to wait an hour for a doctor) when I was called back. Turns out my appt. was actually set for 2:30 although no one told me that. Dr performed a "procedure" during my office visit and I was not told there would be a charge in addition to the office visit. Got a bill for $297 for an unnecessary procedure. Called to try to amicably get some sort of adjustment, but doctor refused. Stay away!
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