Dr. Diana Easton DO Patient Reviews

  • Family Medicine Payson, AZ

Overall Rating

3.7
  • 24 patient ratings
  • 6 comments

Last 12 months:

3.3 (-0.4)

6 Patient Reviews

  • Highly Satisfied
    54%
  • Satisfied
    17%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    29%
  • Wait Time 25 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

1.0 of 5
August 17th, 2016
Bad place to be.
I have never really actually had the opportunity to meet the doctor Easton yet. I called to make an appointment with the doctor a few days ago. Unfortunately I have developed a very bad infection in my gums and my dentist, said for me to come in to do oral surgery on Monday. So I called Dr. Easton to cancel my appointment with her. I talked to the lady whose name is Whitney. In the middle of the conversation she stopped abruptly and said to me," what did you say! " II told her that I did not say anything and she said, yes you did and she hung up on me ? I try to call back but they didn't answer the phone. I'm very sick but , I got up and drove to Dr. Easton's office to explain that I had not said anything. . At Dr. Easton's office , a Liz Powell met me at the dest and immediately started arguing with me. She said I was not allowed to see the doctor and she threw my files on the desk in front of me, and told me to leave. Then she said, have a nice day, and she walked away from me. So it would not be fair to rate Dr. Easton, as I have not actually got to meet her. But I can sure tell you how I would rate her receptionist and her so-call supervisor. FIRED! The Receptionist is a lier, and the so called supervisor is just plain nasty in every way, and very judge mental. This whole thing was over something that the receptionist thought she heard.
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5.0 of 5
February 15th, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The only Dr. I would choose in Payson, AZ!
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1.0 of 5
December 24th, 2015
Incompetent office workers
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
When I did see Dr Easton she was a fantastic doctor & very caring. Linda, the office manager is very rude, she yelled at me and accused me of being rude to her, I myself work in the Health field and would NEVER be rude, she also accused me of cussing at her, which I never did nor would. It's too bad there isn't a way to talk to Dr. Easton straight up without dealing with such an incompetent person such a the Office manager, Linda My ratings are going to be tough to answer but I really wanted people to know that the office manager is very rude.
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1.0 of 5
April 28th, 2015
Unprofessional Staff
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Didn't even get a chance to see the doctor as office manager advised preventative care visit was fine the came back and said no it wasn't. After reviewing other comments I see a pattern with incompetent staff maybe the norm, so maybe I dodged a bullet by not even seeing the doctor.
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1.0 of 5
April 14th, 2015
Unprofessional and negligent care
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This Dr. does not treat patient problems with adequate results - she dismisses true concerns and patient concerns about side effects of medications - her office staff - a male assistant - is extremely unprofessional and communicates his opinions readily - Dr doesn't return calls but has her unhelpful incompetent (unable to answer any questions) staff do it for her - she doesn't follow up with patients on any level for serious conditions and just expects the patient to know when to come back for a visit - I feel she is apathetic and I would recommend you choose someone else to be your doctor.
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1.0 of 5
December 28th, 2009
Worst doctor I've ever had!
Not only is she incompitent but her staff is uncompitent and rude. These people shouldn't have a practice at all!
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