Dr. Diane Cicatello MD Patient Reviews

  • Pediatrics Fishkill, NY

Overall Rating

3.8
  • 18 patient ratings
  • 5 comments

Last 12 months:

1.0 (-2.8)

5 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    22%
  • Neutral
    6%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    17%
  • Wait Time 25.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

5.0 of 5
March 16th, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Came to see her for my son, took hour one each visit and took her time with our son to learn about him. A great experience.
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3.0 of 5
March 2nd, 2015
Wait time is unacceptable
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She is a decent doctor, not my favorite pediatrician (that one moved) and not my favorite developmental pediatrician (but driving to Latham all the time got to be too much). The wait time over the years has gotten worse and worse, to the point where we have now waited to be seen for an hour to an hour and a half for the last 6 regularly scheduled appointments we have made and up to 2 and a half hours for sick visits. When you have little kids, especially ones with developmental issues, this is just asking far too much. I understand spending sufficient time with every patient but this has become what she does normally and when this happens you should start scheduling longer appointment times rather than treating the time of others as if it has no value. I am now looking for a new pediatrician.
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5.0 of 5
February 19th, 2015
AWESOME!!!
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Best doctor I've ever had!
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2.0 of 5
December 10th, 2014
LPN AND AUTISM MOM!!
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very well educated in her field. Spends as much time with patient as needed you never feel rushed which sometimes results in you waiting a little bit longer but its worth the wait because she'll give you that time too.
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1.0 of 5
April 16th, 2014
Absolutely terrible scheduler
Easy Appointment
Promptness
Friendly Staff
I was trying to call this office few times, and never got a call back. The general office staff was nice. However, the scheduler for this doctor is terrible. Called several times, left message, but never got call back for couple of weeks. My doctors' office called too but didn't get a prompt reply as well. The eventually got a reply before I did. She might be a fine doctor, but her staff does not deserve that job. No courtesy to patients.
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