Dr. Diane Garza MD Patient Reviews

  • Pediatrics Austin, TX

Overall Rating

  • 15 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 0.8)

1 Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 13.3 minutes

Showing 1 - 1 review

3.0 of 5
August 27th, 2015
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
We selected Dr. Garza as our pediatric for our newborn. Our experience has been suboptimal. She has called our son a "she" on two occasions, sent us to the ER for fussy baby and charged us for a visit and then we immediately got sent home upon exam by ER doctor and told everything was fine without the need for any workup (we were also charged for the ER visit same date). Anticipatory guidance provided for new parents is minimal, and mostly takes place in the form of written handouts given. In addition, she seems to practice upbilling of patients by prescribing medications that are not necessary - my child had a viral infection but we were given antibiotics for "conjunctivitis" when he had no eye discharge and just a little crusty eye.
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