Dr. Diane Garza MD Patient Reviews

  • Pediatrics Austin, TX

Overall Rating

4.2
  • 15 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 0.8)

15 Patient Reviews

  • Excellent
    73%
  • Great
    0%
  • Good
    13%
  • Poor
    0%
  • Bad
    13%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 13.3 minutes

Showing 1 - 12 reviews

3.0 of 5
August 27th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
We selected Dr. Garza as our pediatric for our newborn. Our experience has been suboptimal. She has called our son a "she" on two occasions, sent us to the ER for fussy baby and charged us for a visit and then we immediately got sent home upon exam by ER doctor and told everything was fine without the need for any workup (we were also charged for the ER visit same date). Anticipatory guidance provided for new parents is minimal, and mostly takes place in the form of written handouts given. In addition, she seems to practice upbilling of patients by prescribing medications that are not necessary - my child had a viral infection but we were given antibiotics for "conjunctivitis" when he had no eye discharge and just a little crusty eye.
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5.0 of 5
January 12th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
December 7th, 2016
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5.0 of 5
December 7th, 2016
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5.0 of 5
December 5th, 2016
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5.0 of 5
December 5th, 2016
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5.0 of 5
December 5th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
October 28th, 2015
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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3.0 of 5
August 30th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
July 21st, 2015

5.0 of 5
May 20th, 2015
Wait time
10 minutes
Promptness
Friendly Staff
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
April 30th, 2015
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