Overall Review

3.7
  • 9 patient ratings
  • 1 comment

1 Patient Reviews

  • Highly Satisfied
    56%
  • Satisfied
    0%
  • Neutral
    22%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    22%
  • Wait Time 13.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

3.0 of 5
August 27th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
We selected Dr. Garza as our pediatric for our newborn. Our experience has been suboptimal. She has called our son a "she" on two occasions, sent us to the ER for fussy baby and charged us for a visit and then we immediately got sent home upon exam by ER doctor and told everything was fine without the need for any workup (we were also charged for the ER visit same date). Anticipatory guidance provided for new parents is minimal, and mostly takes place in the form of written handouts given. In addition, she seems to practice upbilling of patients by prescribing medications that are not necessary - my child had a viral infection but we were given antibiotics for "conjunctivitis" when he had no eye discharge and just a little crusty eye.
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