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Ratings and Reviews

5 Ratings with 2 Comments

  • Excellent
    1
  • Great
    0
  • Good
    0
  • Poor
    0
  • Bad
    4
  • Excellent
    1
  • Great
    0
  • Good
    0
  • Poor
    0
  • Bad
    4

Quality Rating

Dissatisfied

Friendly Staff
Promptness
Wait Time
5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 5 Ratings with 2 Comments

1.0 Rating

July 28th, 2017

Started out good but quickly changed

Very difficult to get a appt timely, started out positive that she could help my child, then changed to well we have tried everything must be what you are doing, didn't know about new treatment out on the market for my child's mental illness,emails come across very short almost rude, and then refers me to therapy which we have been- my son does not connect with person assigned and every 6 weeks doesn't work for children in severe crisis. Disappointing and probably changing to Sutter.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

May 17th, 2017

Diane was always disorganized and easily surprised by everything.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

August 22nd, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

1.0 Rating

June 24th, 2015

5.0 Rating

July 26th, 2014

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