Dr. Dianne Roland MD Patient Reviews

  • Endocrinology, Diabetes and Metabolism Cleveland, TN

Overall Rating

3.1
  • 14 patient ratings
  • 2 comments

Last 12 months:

3.8 (+ 0.7)

2 Patient Reviews

  • Highly Satisfied
    43%
  • Satisfied
    14%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    43%
  • Wait Time 30.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
January 9th, 2014
Horrible in every way
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The receptionist was rude & dismissive, the nurses were careless and acted like I was a burden, Dr Roland spent some time with me for the initial diagnosis which I thought was encouraging but on my follow up apt to get my results she told me that my TSH of 8.9 was in the normal range and she would see me in 6 months. WHAT? that is not the acceptable range on any scale. I receive my bill from the lab and not only is my address wrong, my birthday wrong and my gender wrong, my insurance ID & group number are incorrect. A bunch of hooligans if you ask me. Not going back ever!
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5.0 of 5
March 5th, 2010
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Hard to get an appointment because she is so busy, but worth it!
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