Overall Review

3.8
  • 19 patient ratings
  • 6 comments

Last 12 months:

5.0 (+ 1.2)

6 Patient Reviews

  • Highly Satisfied
    53%
  • Satisfied
    11%
  • Neutral
    16%
  • Dissatisfied
    5%
  • Highly Dissatisfied
    16%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 15 minutes

Showing 1 - 6 reviews

5.0 of 5
July 18th, 2015
Great doctor, superb at diagnosis.
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Best doctor to get an accurate differential. All my encounters with Dr. Cros have been tremendous, even if the news isn't so great. Unfortunately, his staff is not up to his standards and some follow up stuff requires you to be diligent to ensure it is done.
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1.0 of 5
May 12th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Honestly, don't bother. While he's a smart guy, and he seems to care when you talk to him in person, you will never hear a thing from him after the appointment. He doesn't respond to emails or return phone calls. He doesn't communicate with other doctors as he says he will. If he were my child's doctor, I'd have reported him to the Board of Registration long ago.
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5.0 of 5
September 25th, 2013
He is a skilled diagnostician
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
When you have an appointment with him he makes you feel as though you are the only one he has that day. He spends enough time to make sure all questions are answered and that the path forward is clear. He is not a great communicator with other doctors (even within MGH) but that is a minor factor for most.
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2.0 of 5
November 1st, 2010
Frustrated patient
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
The initial visit was very comprehensive. Dr. Cros ordered an MRI, which I had one month ago. Since then I have not been able to reach him, despite 4 phone calls. . I work in the health care industry, and a wait of this length, to get the results of the MRI and the doctor's recommendations, is not acceptable.
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5.0 of 5
March 2nd, 2010
Mitochondrial Myopathy triggered by Statin Use
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Cros spent a long time with me going over my history, and he was the first doctor to link my statin use to a mutation of my mitochondria. This was after 10 years which included 7 surgeries due to connective issue, and chronic fatigue and muscle pain.
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5.0 of 5
June 17th, 2008
HEALER, TEACHER, ADVISOR
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
In the past few years that I have been a patient of Dr. Cros', I have experienced great confidence in his medical knowledge and skills. His interpersonal skills are such that he makes his patients feel special and appreciated. He treats everyone with fairness and respect. I hold him with honor and respect.
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