Dr. Dirk Diefendorf MD Patient Reviews

Overall Rating

3.9
  • 13 patient ratings
  • 5 reviews

Last 12 months:

3.7 (-0.2)

5 Patient Reviews

  • Highly Satisfied
    54%
  • Satisfied
    23%
  • Neutral
    0%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    15%
  • Wait Time 31 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

5.0 of 5
May 29th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My husband had shattered his wrist. Dr. Diefendorf was in Palo Alto attending to two different patients. He called me from the surgery room at the hospital ER to see how we both were doing. I have never had any doctor go above & beyound to want to know what we needed & what he could do to make us calm. He even called our home that night to talk to my husband. Our office experience with him was again unbelievable. His assistant at the front desk Lana wax amazing as well. If u k ow what a dry sense of humor is, u will love Lana. If not, that's something u will have to come to terms within u. But amazing doctor. Would refer anyone to see him cuz not all doctors are compassionate. Manx not all care. They r just there to do the job.
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4.0 of 5
January 17th, 2013
Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been to him three times, had to wait an average for 55 minutes. Terrible receptionist. Good Doctor
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2.0 of 5
January 6th, 2010
Waited over an hour with no explanation or apology
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Besides the ridiculously long wait of over an hour with no explanation or apology (I decided to wait rather than spend my time away from work to come back again), they said I should have gotten the Xrays from the hospital and brought them (which no one told me although they said they did). I had expected the primary care doctor to have sent the Xrays on to them.
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5.0 of 5
August 25th, 2009
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great doctor.
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1.0 of 5
February 28th, 2009
Worst Doctor I ever met
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Never seen a doctor who said , you will have to leave with it. (Had severe knee pain and could not walk.)
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