Overall Review

4.0
  • 12 patient ratings
  • 7 comments

Last 12 months:

3.0 (-1.0)

7 Patient Reviews

  • Highly Satisfied
    58%
  • Satisfied
    17%
  • Neutral
    8%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    17%
  • Wait Time 16.9 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

1.0 of 5
October 19th, 2016
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Rude and arrogant. Does not listen. Will never use again.
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4.0 of 5
April 2nd, 2015
Vision to be the best
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Passion filled adherence to office mission statement
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5.0 of 5
November 12th, 2013
patient
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
diagnosed a problem that no one else could figure out. explained it to me and my family. reassured me he could also do more if the problem got worse. i was very satisfied with this visit.
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5.0 of 5
October 16th, 2013
The best
Honestly I think I couldnt be in bettet hands, Dr. Donald Downer is just the best specialist on his área in Florida. Very proffesional, friendly and very nice, he know what is doing. Im from México and I will travel all the way from my country to Orange Park for treat any issue with my vision and eyes with Dr. Donald.
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5.0 of 5
January 16th, 2013
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Downer was very accommodating and worked me into his schedule. He was clear, concise, and informative with what steps that I had to take. Would highly recommend!
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5.0 of 5
February 29th, 2012
Best Cornea specialist
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had to see 3 doctors before finally getting diagnosed and treated appropriately. I drive from Georgia and send my family from Georgia to see him.
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1.0 of 5
January 20th, 2012
Terrible wait - I left!
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
No patient should be made to wait more than an hour to be seen! After a barrage of financial forms (no one asked about my medical history), I was sat in the waiting room until I asked how much longer??? I was told there were 2 patients in front of me, but no one had been called back since I had been there. Treat patients like this, and you will lose a LOT of business!
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